Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

NIYATI PUWAR

London,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, offers professional challenges utilizing interpersonal skills, excellent problem solving skills and time management.

Overview

1
1
year of professional experience

Work History

ODD BUNCH

Customer Service Department
02.2024 - 05.2024
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques by using Slack, Shopify and other tools.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

ODD BUNCH

DISPATCHER
11.2023 - 02.2024
  • Successfully maintained an orderly workspace under pressure by working as a dispatcher and handle more than 50 drivers a day.
  • Contributed positively to team morale through effective communication and cooperation with coworkers and customers.
  • Provided exceptional dispatch services to Odd bunch and third parties such as Shoot, Trexity coordinating with the team for smooth operations.
  • Delivered services to customer locations by using Textedly and giving deliveries within specific timeframes.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened communication skills through regular interactions with driver's, customers and third parties.

Food Fund

Packing Specialist
06.2023 - 05.2024
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Specialized in packing vegetables and fruits that are damaged or thrown away by farmers to doorsteps.
  • Experienced Produce Packer: dedicated and detail-oriented professional with one year of experience in packing fruits and vegetables in grocery retail environments. Proficient in ensuring product quality, maintaining cleanliness, and providing excellent customer service.
  • Packing and scanning different fruits and vegetables according to customer needs and provide best quality of food.


Education

Post-Baccalaureate Diploma - Healthcare Administration And Service Management

Fanshawe College
London, Canada
12.2024

Skills

  • Teamwork and Collaboration
  • Critical Thinking
  • Customer Service
  • Organizational Skills
  • Multitasking Abilities
  • Computer Skills
  • Friendly, Positive Attitude
  • Communication Skills

Languages

English
Full Professional

Availability

  • Monday - Morning until 4:00pm evening
  • Tuesday - Morning until 4:00pm evening
  • Wednesday- Noon 3:00pm until night
  • Friday - Full time
  • Saturday - Full time
  • Sunday - Full time

Timeline

ODD BUNCH

Customer Service Department
02.2024 - 05.2024

ODD BUNCH

DISPATCHER
11.2023 - 02.2024

Food Fund

Packing Specialist
06.2023 - 05.2024

Post-Baccalaureate Diploma - Healthcare Administration And Service Management

Fanshawe College

Similar Profiles

CREATE PROFILE
NIYATI PUWAR