NIYA CORNISH

• Developed and implemented engaging lesson plans for students of varying ages and skill levels
• Provided individualized coaching to improve strength, flexibility, and performance
• Maintained a safe training environment by enforcing safety protocols and proper equipment use
• Evaluated student progress and delivered constructive feedback and progress reports to parents
• Fostered a positive and supportive learning environment that encouraged growth and confidence
• Managed behavior effectively while promoting respect and teamwork
• Provided individualized coaching to enhance students' gymnastics skills and confidence.

• Trained new team members on advanced detailing techniques and best practices.
• Collaborated with cross-functional teams to address customer feedback and enhance service offerings.

• Managed high-volume phone calls, screened and routed inquiries, relayed messages, and provided professional customer service to visitors and clients.

• Maintained accurate records, files, and databases through data entry, document management, and record-keeping procedures.

• Prepared, reviewed, and processed correspondence, reports, and administrative documents with a high level of accuracy and attention to detail.

• Provided exceptional customer service by assisting diverse individuals, answering questions, and resolving concerns in a professional and respectful manner.

• Resolved customer questions and concerns professionally while maintaining a positive and supportive environment.

• Demonstrated patience, active listening, and problem-solving skills when addressing customer needs and handling challenging situations.

• Collaborated with coworkers to complete daily tasks, maintain organized work areas, and support overall team goals.

• Managed multiple responsibilities in a fast-paced environment while maintaining accuracy, organization, and attention to detail.

• Assisted in training new employees on safety protocols and operational procedures.
• Sorted and organized inventory to optimize storage space and improve accessibility.
• Monitored stock levels, reporting discrepancies to ensure accurate inventory management.
• Implemented process improvements that increased order picking speed and accuracy.
• Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.