Nivetta Ruest
Tofino
Summary
Warm, upbeat hospitality professional who genuinely enjoys creating great guest experiences. Experienced in restaurant and event service, applying attention to detail and adaptability to maintain high standards and reliability. I bring positive energy to the floor, and care about everyone feeling welcome, relaxed, and well looked after.
Overview
9
9
years of professional experience
Work History
Cleaner
Airbnb
Ucluelet/Tofino
10.2018 - Current
- Maintained high standards of cleanliness and organization to ensure seamless guest check-ins and positive property reviews.
- Consistent communication with property owners to ensure the success of the business.
- Providing reliability and flexibility by adapting to last minute changes in scheduling.
Property Manager
Airbnb
Ucluelet
10.2018 - 06.2025
- Coordinated guest communications to promptly address inquiries and concerns, increasing bookings and overall satisfaction, encouraging positive reviews.
- Monitored and addressed property maintenance thoroughly to maintain a high standard of quality.
- Managed dynamic pricing strategies to optimize occupancy rates, significantly increasing revenue while maintaining competitive market positioning.
- Completed monthly revenue reports and accounting summaries for property owner.
- Managed listings on several booking platforms, streamlining organization and optimizing revenue.
Event Server
Black Rock Oceanfront Resort
Ucluelet
05.2023 - 12.2024
- Monitored event flow to promptly address guest needs, ensuring smooth service flow and elevating overall guest experience.
- Efficiently executed detailed event setups, and tear downs for weddings, corporate meetings and other events.
- Fast and elevated environments of service requiring exceptional team work and communication to provide the guests with a high quality experience.
Server
Jamie's Rainforest Inn
Tofino
10.2016 - 05.2017
- Anticipated guest needs during service to personalize interactions, resulting in increased customer engagement and positive dining experiences.
- Managed multiple customers in a busy, high-stress environment while providing excellent customer service.
- Facilitating efficient kitchen coordination and improving overall table turnover during busy service periods.
- Completing all team-work duties through-out service and after, to ensure the success of business and other servers.
Education
High School Diploma -
Swift Current Comprehensive High School
Swift Current, SK06.2012
Skills
- Customer service
- Organization
- Sanitation knowledge
- Multitasking
- Management
- Reliability
- Attention to detail
- Adaptability
- Teamwork
References
Whitney Tilson, Airbnb Owner, Fogged Inn, Ucluelet, 1-408-655-9835
Timeline
Event Server
Black Rock Oceanfront Resort
05.2023 - 12.2024
Cleaner
Airbnb
10.2018 - Current
Property Manager
Airbnb
10.2018 - 06.2025
Server
Jamie's Rainforest Inn
10.2016 - 05.2017
High School Diploma -
Swift Current Comprehensive High School