Nived Ulsahan
Sydney,Nova Scotia
Summary
I am an expert at turning buyers into repeat customers, winning over customers in-person meetings and growing sales. I have a stable work history and a successful track record of personnel environment. Driven to provide superior quality customer service and Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
Work History
Sales Advisor
Concentrix
05.2023 - Current
- Increased sales by establishing rapport with customers and identifying their needs.
- Developed long-lasting client relationships by providing exceptional customer service.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Sales and Marketing Manager
Gulf Rubber Factory
12.2019 - 03.2023
- Achieved 90 per cent conversion rate average on sales meeting (highest in the company)
- Managed sales and business development in national territory
- Achieved the highest sales revenue in the first year of the job.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
Business Development Executive
Adriatic Marketing Services
07.2018 - 11.2019
- Built market positions by locating, developing, defining, negotiating and closing business relationships
- Achieved 12 contracts within first 6 months which increased company revenue by 32%.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
Marketing Executive
Lingaya's University
09.2014 - 08.2018
- Developed new business and followed up with existing customers
- Planned and implemented marketing strategies which included sessions, events and presentations.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
Education
Masters in Business Administration -
Indraprastha University
India03.2014
Bachelor of Business Management -
Bangalore University
India03.2011
Skills
- Microsoft office
- Google ads
- Digital marketing
- CRM-bitrix24
- Google Search console
- Advanced Excel
- R studio
- Rapport building
- Communication
Websites
Accomplishments
Awarded as "The Best Employee Of The Year" at GRF
Languages
English
Full Professional
Hindi
Native or Bilingual
French
Elementary
Malayalam
Native or Bilingual
Timeline
Sales Advisor
Concentrix
05.2023 - Current
Sales and Marketing Manager
Gulf Rubber Factory
12.2019 - 03.2023
Business Development Executive
Adriatic Marketing Services
07.2018 - 11.2019
Marketing Executive
Lingaya's University
09.2014 - 08.2018
Masters in Business Administration -
Indraprastha University
Bachelor of Business Management -
Bangalore University
Similar Profiles
Sandile Marvellous NtombelaSandile Marvellous Ntombela
Team Coach at ConcentrixTeam Coach at Concentrix
Priyanka DasPriyanka Das
Team Leader at ConcentrixTeam Leader at Concentrix
AKASH BISHTAKASH BISHT
Senior Advisor at ConcentrixSenior Advisor at Concentrix