Nitu Neha Nitu Neha
Barrie,ON
Summary
A highly motivated and customer-oriented individual seeking a position as a warehouse associate , cashier, and store associate. Eager to contribute my excellent interpersonal and organizational skills to provide exceptional service to customers and contribute to the success of the workplace. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
D Mart Store
07.2023 - 12.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Improved warehouse efficiency by streamlining inventory management processes.
customer service respresentative
Elite Business Solution Chandigarh India
04.2021 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Lab Assistant Intern
Verka Industry India
01.2018 - 03.2018
- Increased lab safety by adhering to strict protocols and guidelines during experiments.
- Cultivated strong attention to detail through precise measurements and calculations during experimental procedures.
- Contributed to accurate results by preparing samples and reagents for various tests.
- Improved documentation quality through meticulous record-keeping of experimental procedures and results.
- Performed routine maintenance on lab equipment to ensure optimal functioning and longevity.
- Assisted in data analysis with the use of specialized software, promoting informed decisionmaking.
Education
Post Graduate Diploma Certificate - Project Management
Algoma University Mississauga Ontario Canada
08.2025
Master of Science - Biotechnology
DAV College Chandigarh Punjab India
Punjab India07.2020
Bachelor of Science - Biotechnology
Khalsa College Amritsar India
Punjab India05.2018
Skills
- Packaging and Labeling
- Lifting and sorting
- Labeling and boxing
- Order Picking
- Workplace Cleanliness
- Material Handling
- Problem-Solving
- Clear Communication
- Cleaning and Organizing
- Microsoft Excel
- teamwork
Excellent interpersonal and communication skills
Proven leadership and team management abilities
Strong problem-solving and decision-making skills
Ability to thrive in a fast-paced, customer-focused environment
Ability to lift to 50 lbs
Languages
English
Full Professional
Timeline
Warehouse Associate
D Mart Store
07.2023 - 12.2023
customer service respresentative
Elite Business Solution Chandigarh India
04.2021 - 07.2023
Lab Assistant Intern
Verka Industry India
01.2018 - 03.2018
Post Graduate Diploma Certificate - Project Management
Algoma University Mississauga Ontario Canada
Master of Science - Biotechnology
DAV College Chandigarh Punjab India
Bachelor of Science - Biotechnology
Khalsa College Amritsar India
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