Nitish Mehta
Scarborough,ON
Summary
Diligent Security professional with One and half years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concierge
Mi Security
08.2023 - 04.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Security Guard
Shield Security Group
02.2023 - 07.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergencies to assess and deflect issues.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Education
High School Diploma -
Sault College of Applied Arts And Technology
Toronto, ON12.2024
Skills
- Customer Service
- Highly Adaptable
- Effective problem solving
- Excellent Communication Skills
Languages
English
Professional Working
Punjabi
Native or Bilingual
Certification
- Ontario Security Guard License
- CPR (Level C)
Timeline
Concierge
Mi Security
08.2023 - 04.2024
Security Guard
Shield Security Group
02.2023 - 07.2023
High School Diploma -
Sault College of Applied Arts And Technology