Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nitish Kumar

Charlottetown,Canada

Summary

Highly motivated individual with experience in the insurance sector, Customer service, Hotel industry(Front Desk),CNC machining and Food industry. Proven record of success in meeting sales targets, managing customer relations and providing exceptional customer service. Skilled in using technology to streamline operations and develop innovative strategies to increase sales. Looking to leverage extensive knowledge and experience to generate a positive impact in a new role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cook

Budley's Restaurant
05.2022 - Current
  • Cooking menu items and making sure the food items are always fresh before serving
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Front Desk Agent

Days Inn Hotel
02.2021 - 02.2022
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.

Cashier

Wilsons fuel
08.2022 - 12.2022
  • Handling Cash and customers
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Customer Service Representative

IO solutions
02.2022 - 06.2022
  • Handle customer enquiries, complaints, billing questions and payment extensions

Machine Operator

Spark Steel
12.2019 - 01.2021
  • Inspecting, cleaning, lubricating and refilling equipment

Front Desk Manager

Jannat Hotel
01.2017 - 12.2018
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.

Education

Diploma in General Business - Business Administration

Sheridan College
02.2021

Skills

  • Verbal and written communication
  • Customer service
  • Active listening skills
  • Problem solving skills
  • Excellent digital sales and marketing skills
  • Check-in and Check-out procedures
  • Strong Guest relations
  • Customer service expertise
  • Hospitality service expertise

Certification

  • First Aid/CPR/AED certification– American Red Cross.
  • PEI Driver's License
  • LLQP, (LIFE LICENSING QUALIFICATION PROGRAM)

Languages

English
Punjabi
Hindi

Timeline

Cashier

Wilsons fuel
08.2022 - 12.2022

Cook

Budley's Restaurant
05.2022 - Current

Customer Service Representative

IO solutions
02.2022 - 06.2022

Front Desk Agent

Days Inn Hotel
02.2021 - 02.2022

Machine Operator

Spark Steel
12.2019 - 01.2021

Front Desk Manager

Jannat Hotel
01.2017 - 12.2018

Diploma in General Business - Business Administration

Sheridan College

Similar Profiles

CREATE PROFILE
Nitish Kumar