Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Production Process Assistant
Lifetouch Canada Inc.
07.2023 - Current
Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Verify that customer images match accompanying paperwork; correct discrepancies.
Enhance images by retouching, editing, color correction using various internal and external software applications; using appropriate judgment and decision-making; meeting quality and productivity standards.
Use basic judgment, decision-making, problem identification, problem solving and standard work to meet individual and team quality and productivity standards within the production environment.
Mobile Security Officer
GardaWorld Security
04.2023 - Current
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Responded quickly to emergency situations to assess and deflect issues.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Administrative Bookkeeper
Basanta Mal Pyare Lal
08.2016 - 12.2022
Reported financial data and updated financial records in ledgers and journals.
Reduced financial discrepancies through transaction monitoring and management.
Maintained and processed invoices, deposits, and money logs.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Input financial data and produced reports using jaguar software.
Customer Service Representative
IndusInd Bank
05.2014 - 04.2016
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
MBA - Marketing And Finance
Punjab Technical University
India
Bachelor of Commerce - Accounting
Panjab University
India
Skills
Data Management
Teamwork and Collaboration
Time Management
Invoice Processing
Detail-Oriented
Languages
English
Professional Working
Timeline
Production Process Assistant
Lifetouch Canada Inc.
07.2023 - Current
Mobile Security Officer
GardaWorld Security
04.2023 - Current
Administrative Bookkeeper
Basanta Mal Pyare Lal
08.2016 - 12.2022
Customer Service Representative
IndusInd Bank
05.2014 - 04.2016
MBA - Marketing And Finance
Punjab Technical University
Bachelor of Commerce - Accounting
Panjab University
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