Nitin Verma

Retail operations
Retail business expertise with 13 years solid retail management experience. Strong business acumen with strategic planning emphasis. Commitment to achieving excellence in customer service

Financial management
Financial background with strong P&L management skills, forecasting and budgeting experience. Management of store’s overall performance using data management to maximize sales and profitability, reduce expenses and ensure compliance to company standards and procedures.

People leadership
Motivates, encourages, mentors and coaches all store associates. Encourages advancement of team goals through leadership, integrity and effective communication. Strong adherence to corporate beliefs and values.

• Increased top line sales from $40m to $45m in 8 months becoming the highest volume sales and profit location .
• Through intense and well versed expectations I achieved the results above and in the process was able to develop 2 Assistant Managers, 3 lead Department Managers, and 5 Department Managers.
• Instrumental in initiating, fostering and maintaining relationships with Vendors and Supply chain partners.

Managed sales transactions with a revenue stream of $120m annually. Created and directed sales team training and development programs. Monitored customer preferences to determine focus of sales efforts.

Instrumental in the restructuring and retraining of three failing store locations. Monitored multiple databases to keep track of all company inventory. Instrumental in streamlining associate base by increasing associate productivity and maximizing management efficiency. Developed and shared best practices across the company, including training and development, mentor programs, freight movement and stocking logistics, merchandising best practices, and compliance programs.

• Trained staff to deliver outstanding customer service.
• Created and directed sales team training and development programs.
• Trained in negotiations and time management.
• Managed in 5 different stores and was routinely utilized to redirect under performing locations around my current assignment
• Responsible for promoting over 100 associates into higher functioning job titles by evaluating talent and setting proper expectations.
• Completed weekly schedules according to payroll policies

• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee evaluations, and contract details.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

As a Food & Beverage Manager, Managing modern European Restaurant,A Lounge Bar,Night Club,middle eastern terrace restaurant,And Indian terrace restaurant Under one roof.A perfect hangout for VVIP'S. Ensuring delivery of highest level of services to customers and meeting their expectations. Accountable for implementation of all statutory and legal requirements within the department. Recommending and assisting in the implementation of activity to stimulate sales revenue. Devised plans to increase revenue and curtail expenses while focusing on maximizing profitability.

support General Manager in business and operational functions (e.g. human resources, financial management, and total quality management, (culinary and front of house operation).Demonstrating leadership and expertise in all areas of the operation. Coaching, teaching and role modeling the standards holding crew responsible for and providing the best dining experience for each guest on every visit. Creating a positive work environment for crew.

• Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
• Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
• Processed bulk menu items on grill area to replenish warmers and labeled with times.
• Operated headset to take orders from drive-thru and entered into POS system directing them to pull forward to collect payment.