A result oriented individual with knowledge in hotel management. Performs well under stress and has a strong sense of responsibilities. Someone who emphasizes on developing and synchronize my management skills
Overview
22
22
years of professional experience
Work History
Food Service Supervisor
Domino’s
05.2024 - Current
Make the working schedule of the staff and delegate jobs accordingly
Supervise the kitchen and front staff handling food serving
Estimate the food costing and controlling the cost by minimizing the wastage
Assist the owner in daily ordering, purchasing, and inventory count
Monitor guests' feedback and guests' comments
Interact with the guests and enquire about their requirements
Daily preparation of reports such as sales summary report
Plan, organize, direct, and control the operation of the restaurant
Ensure the guests' area and kitchen are clean and hygienic; ensure the food platforms are set all time
Monitors all-time for the right temperature of both hot and cold foods
Coordinate with other food counter attendants during rush hours
Handle customers' complaints and resolve them in a cordial manner
Oversaw training of more than 6-8 team members.
Manager Controller – F&B
Impresario Entertainment & Hospital Pvt. Ltd
06.2016 - 04.2024
RND in kitchen regarding the new menu development
Internally audit of kitchen once in a week
Controlling the Pilferage in kitchen
Responsible for the reports, spoilage, wastages & pilferage in Kitchen
Responsible for the external audit with KPMG team at the end of financial year
Inventory audit on alternative days for the store
Internally audit of bar thrice in a week
Controlling the Pilferage in bar
Responsible for the reports, spoilage, wastages & pilferage in bar
Maintaining the liquor inventory, based on par level which is set according to recipe
Ordering for liquor based on the par stock level
Discussing day to day sale status with the operation team
Proposing and monitoring for the new offers according to the market scenario to increase the sale
Co-ordination with marketing team for the new and the best offers to increase the sale
Co-ordination with marketing team and ops team to achieve the target
Responsible for the monthly reports
Co-ordination with the account team for the PNL reports
Co-ordination with the ops team and accounts team for the PNL
Co-ordination with the marketing and sale team for the up selling offer reports
Monitoring day to day purchase for the kitchen
Vendor management for the food and beverages
Monitoring Non Perishable purchase for the better PNL
Monitoring marketing material for the up selling offers
Owner
02.2014 - 06.2016
Planning, scheduling and supervising the work such as cooking, baking
Maintain and weigh up the quality of product, records of production rates, inventory, meals served, ordering and many other records that are use in the management of food service operations and in increasing of sales
All food production activities held in kitchen to make sure that the preparation of food is going in a proper manner and its quality
Help to prepare menus
Maintained and review the sanitation standards of the kitchen
Responsible for the outsource client business with the extremely beneficial markup% for the growth of the organization
Negotiation with the vendors to increase the level of profit for the organization
Menu plan for the outsource client for the growth of both organization
Development new products on alternative basis like (Dessert of the week)
Menu Planning after every three months with outsource client
Menu Planning or implementing new product to company owned outlets
Product development for the occasionally event like Valentine day or Independence day etc
Responsible for the quality of food at kitchen level
Inspecting the food during the time of dispatches
Inspecting the food quality at front end
Monitoring the temperature of the storage of food
Responsible for audit on a regular basis in kitchen during the time of production
Monitoring raw material cost to achieve the better margin
Accountable for the profit & loss
Plan and execute the plan to achieve the sale aim
Conscientious to accomplish the sale goal
Negotiate with the transporter for the benefits of the organization
Monitoring transport for the food delivery on daily basis
Planning new route (geographical) for the proper dispatches of food
Monitoring temperature of the vehicle for the dispatches
Monitoring billing schedule
Following for the payment with the clients and franchisees
Consolidating data for the fnf to the clients
Deputy Manager Business Development Commissary Head
Impresario Entertainment & Hospital Pvt. Ltd
03.2010 - 01.2014
Responsible for planning, scheduling and supervising the departments of work such as cooking, baking and meat cutting
Maintain and weigh up the quality of product, records of production rates, inventory, meals served, ordering and many other records that are use in the management of food service operations and in increasing of sales
Direct all the food production activities held in kitchen to make sure that the preparation of food is going in a proper manner and its quality
Help to prepare menus
Maintain and review the sanitation standards of the kitchen
Responsible for the outsource client business with the extremely beneficial markup% for the growth of the organization
Negotiation with the vendors to increase the level of profit for the organization
Execute for the company owned outlet products
Menu plan for the outsource client for the growth of both organization
Development new products on alternative basis like (Dessert of the week)
Menu Planning after every three months with outsource client
Menu Planning or implementing new product to company owned outlets
Product development for the occasionally event like Valentine day or Independence day etc
Responsible for the quality of food at kitchen level
Inspecting the food during the time of dispatches
Inspecting the food quality at front end
Monitoring the temperature of the storage of food
Responsible for audit on a regular basis in kitchen during the time of production
Monitoring raw material cost to achieve the better margin
Accountable for the profit & loss
Plan and execute the plan to achieve the sale aim
Conscientious to accomplish the sale goal
Negotiate with the transporter for the benefits of the organization
Monitoring transport for the food delivery on daily basis
Planning new route (geographical) for the proper dispatches of food
Monitoring temperature of the vehicle for the dispatches
Monitoring billing schedule
Following for the payment with the clients and franchisees
Consolidating data for the fnf to the clients
Sr. Executive - F&B
Amalgamated Bean Coffee Trading Company Pvt. Ltd
01.2007 - 03.2010
Company Overview: (Coffee Day Xpress Division)
Monitoring the input material cost & bringing about changes to enhance gross margin
Standardizing the quality of Food & Beverages
Selecting the vendor for North India, negotiating and making the vendor abide by the standards set by the division
Responsible for food & Beverage quality
Responsible for Menu rotation
Developing new menu after every four months
Responsible to reduce food & Beverage cost
Quality assurance throughout the period and constant try to improve quality
Managing the logistics in Delhi –NCR
Product development as per requirement
Selected as a Bean Buddy Trainer for Delhi N.C.R
Train the operators about food and beverage to ensure the improvement in sales
(Coffee Day Xpress Division)
Asst. Pastry Chef
Mocha coffee & Conversation
03.2004 - 12.2006
Handling Shift properly with the team members
Handling Raw material like chicken etc
Taking care of the storage
Control the wastage
Handling of the particular section individually in a shift
Making different varieties of cakes
Making different varieties of pastry and confectionary products
Taking care of FIFO (first in first out)
Maintain proper standard of hygiene
Innovate new Dessert every week
Commi-2
B&M Hot Breads
03.2003 - 04.2004
Control on wastages
Proper storage of raw material
Making different varieties of Breads
Making different varieties of puffs & bakery products
Taking care of FIFO
Maintain hygiene conditions
Packing & supply the products according to the requirement of outlets
Education
Diploma - Bakery& confectionary
Delhi Institute of Hotel Management
New Delhi, Delhi
06.2002
Skills
Self-Directed Initiatives
Committed Team Member
Transparent Communication
Dedication to Organizational Goals
Team Leadership
Food Service Team Collaboration
Employee Guidance
Food Handling Skills
Organizational Time Management
Stock Management
Waste Minimization Techniques
Workforce Skill Enhancement
Menu Concept Development
Languages
Hindi
English
Personal Information
Date of Birth: 03/15/83
Gender: Male
Marital Status: Married
Disclaimer
I hereby declare that the above particulars are correct according to my knowledge.
Professional Summary - Silhouette
A result oriented individual with knowledge in hotel management. Performs well under stress and has a strong sense of responsibilities. Someone who emphasizes on developing and synergizing my management skills.
Timeline
Food Service Supervisor
Domino’s
05.2024 - Current
Manager Controller – F&B
Impresario Entertainment & Hospital Pvt. Ltd
06.2016 - 04.2024
Owner
02.2014 - 06.2016
Deputy Manager Business Development Commissary Head