Nitin Khanna
Regina,SK
Summary
Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction at No Frills. Expert in cash handling and adept at resolving complaints with empathy, fostering loyalty. Maintained composure in high-pressure situations, ensuring a welcoming environment and enhancing guest experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
No Frills
02.2024 - 04.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
Education
Post-Graduation Diploma - Project Management
Algoma University
Brampton, ON04-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Cash management
- Inventory management
Timeline
Customer Service Cashier
No Frills
02.2024 - 04.2025
Post-Graduation Diploma - Project Management
Algoma University
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