Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nitika Verma

Hamilton

Summary

Reliable and hardworking professional with well-rounded experience in customer service, warehouse operations, and security. Proven ability to deliver exceptional customer support, manage inventory and logistics efficiently, and maintain a safe, organized work environment. Strong communication skills, attention to detail, and a commitment to teamwork and professionalism. Adaptable to fast-paced environments and dedicated to supporting business goals through dependable performance and a positive attitude.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Tactical Security Guard

Nobleton Security
Hamilton
03.2025 - Current
  • Reviewed security logs to ensure proper documentation was maintained.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Maintained order during special events such as concerts and conferences.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.

Front Desk Concierge

SteelTown security
HAMILTON
01.2025 - Current
  • Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
  • Monitored security cameras to ensure safety of staff and visitors.
  • Managed special events such as conferences or meetings by coordinating catering arrangements or booking entertainment services.
  • Processed payments using point of sale systems including cash handling and credit card processing.
  • Assisted visitors with any questions or concerns they may have had during their stay.
  • Resolved customer complaints in an efficient and timely manner.

Event Security Guard

Star Security Services
Hamilton
10.2024 - 02.2025
  • Performed post-event inspections of facilities for damages caused by guests, vendors, or other external sources.
  • Patrolled the area around the venue to detect any suspicious activity or persons before, during, and after events.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Supervised entrance points throughout the event venue to ensure no prohibited items were allowed inside.
  • Provided guidance on crowd control management during events.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.

Cargo Handler

Cargo jet
Hamilton
09.2024 - 02.2025
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Assisted with unloading hazardous materials using proper safety techniques.
  • Used scanners to track parcel information, condition or receipt.
  • Packed boxes and stock using organizational guidelines.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Secured cargo and mail on pallets to meet various aircraft configurations.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.

Education

High School Diploma -

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2025

Skills

  • Surveillance monitoring
  • Emergency response
  • Team collaboration
  • Customer service
  • Attention to detail
  • Team leadership
  • Team Training
  • Reliable and responsible
  • Active listening
  • Cargo handling
  • Risk assessment
  • Work Planning and Prioritization

Certification

  • Security Guard
  • First Aid/CPR
  • GC Tactical use of force training
  • Fundamentals of Event Security
  • Dispatch
  • Billing and Invoicing
  • Freight Brokerage

Languages

  • English
  • Hindi
  • Punjabi

Timeline

Tactical Security Guard

Nobleton Security
03.2025 - Current

Front Desk Concierge

SteelTown security
01.2025 - Current

Event Security Guard

Star Security Services
10.2024 - 02.2025

Cargo Handler

Cargo jet
09.2024 - 02.2025

High School Diploma -

Mohawk College of Applied Arts And Technology

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Nitika Verma