Nitika Madaan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Mark's Clothing Store
11.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service Representative
Desi Crust
11.2021 - 12.2022
- Enhanced customer satisfaction by receiving orders politely and prepare it to serve the food according to the menus and customer requests.
- Resolved customer complaints with empathy, resulting in increased loyalty.
- Properly sanitized food area and dining area to meet safety guidelines.
Education
Diploma in Accounting
Vancouver Community College
Vancouver, BCHigh School Diploma -
Crescent Public School
India07.2021
Skills
- Customer Service
- Product Sales
- Adaptability
- Organized and Goal-oriented
- Strong Communication and Interpersonal Skills
- Quick learner and team oriented
- Problem-Solving Abilities
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Certified in basic computer programming (including Microsoft office)- 6months
Availability
- Monday: Opening to 3 PM
- Tuesday: Opening to 3 PM
- Wednesday: Opening to 3 PM
- Friday: Full availability
- Saturday: Full availability
- Sunday: Full availability
Timeline
Sales Associate
Mark's Clothing Store
11.2023 - Current
Customer Service Representative
Desi Crust
11.2021 - 12.2022
Diploma in Accounting
Vancouver Community College
High School Diploma -
Crescent Public School
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