Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nitika

Abbotsford,BC

Summary

Detail-oriented team player with strong organizational skills. Ability to
handle multiple projects simultaneously with high degree of
accuracy

Overview

5
5
years of professional experience

Work History

Customer Service Representative - Auxiliary

Abbotsford City
04.2024 - Current
  • Process registrations for recreation programs, print related materials and reports and make program changes.
  • Receive remittances, make change, issue tickets, receipts and reimbursements, balance cash and prepare cash reports and floats.

Receptionist, General Administrator and Chairside Assisting

Valley Dental
03.2023 - Current
  • Advertising, marketing, Bookkeeping, administrator and paperwork
  • Chairside assisting, preparing consult reports and scheduling patients
  • Communicate with patients and educate them on their dental health
  • Ordering materials, maintaining stock, processing instruments including sterilization
  • Setting up the instruments before surgery according to the required health safety standards.

Supervisor

Celpro Wireless
07.2020 - Current
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organized workflows
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Creates successful work schedules for each team member to maintain deadlines and fully staffed shifts
  • Maintain inventory, order required materials, handle cash transactions.

Crew Member

McDonald's Whatcom Rd
02.2019 - 09.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Took orders, payments, and accurately operated cash register to process customer payments
  • Worked front counters, drive-thru and other areas
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Peer Tutor

University of Fraser Valley
09.2020 - 01.2021
  • Documented and communicated student progress on course goals to identify areas in need of improvement
  • Implemented innovative resources such as videos, metaphors, and real-life scenarios to illustrate course concepts and engage students
  • Maintained lesson flexibility to adapt to student progress and information
  • Did one-on-one sessions as well as group session depending on students requirements.

Maths Instructor

Mathnasium Learning Center
02.2020 - 05.2020
  • Taught students till grade 10
  • Offered additional support to students who struggled with mathematical concepts
  • Incorporate educational technology and tools to enhance the learning experience
  • Developed assessments to evaluate student's understanding of mathematical concepts and provided constructive feedback.

Education

Diploma - Computer Information Systems

University of The Fraser Valley
Abbotsford, BC
01.2021

Skills

  • Data Collection
  • Priority Management
  • Resolving Complaints
  • Safe Work Methods
  • Guest Satisfaction
  • Retail Effectiveness
  • Microsoft Office
  • Leadership Skills
  • Negotiation
  • Administration and Reporting
  • Effective Communication
  • Computer Information Systems

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Customer Service Representative - Auxiliary

Abbotsford City
04.2024 - Current

Receptionist, General Administrator and Chairside Assisting

Valley Dental
03.2023 - Current

Peer Tutor

University of Fraser Valley
09.2020 - 01.2021

Supervisor

Celpro Wireless
07.2020 - Current

Maths Instructor

Mathnasium Learning Center
02.2020 - 05.2020

Crew Member

McDonald's Whatcom Rd
02.2019 - 09.2022

Diploma - Computer Information Systems

University of The Fraser Valley

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