Niti Patel
Etobicoke,Canada
Summary
- Dedicated and detail-oriented data analyst with proficiency in analyzing large datasets, extracting meaningful insights, and presenting findings to support business decisions.
- Experienced in data cleaning, visualization, and basic statistical analysis using tools such as Excel, SQL, and Python.
- Customer service representatives bring top-notch skills in oral and written communication, active listening, and analytical problem-solving.
Overview
1
1
year of professional experience
Work History
Customer Support Executive
DNB MULTIAPPS LLP
02.2022 - 11.2022
- Assessed customer's needs and upsold products and services and maximized sales
- Got accustomed to the inventory management system
- Worked in a team in an efficient manner
- Helped customers with complaints and questions
- Gave customers information about products and services, took orders and processed returns.
Associate Data Analyst Intern
Neo Docto
09.2021 - 12.2021
- Building and analyzing CRM records
- Conduct extensive market and target audience research
- Map out all the data in CRM systems
- Monitor the Conversion rates to understand the dynamics of the leads
- Attending inline meetings with the expert team.
Education
Post-Graduate in Data Analytics for Business -
St. Clair College
Windsor, ON04.2024
Bachelors in engineering- computer Science -
Gujarat Technological University
Gujarat, India07.2021
Skills
- Critical Thinking
- Analytical Skills
- Statistical Analysis
- Excel Proficiency
- SQL Database Knowledge
- Programming in Python and R
- Problem-Solving Abilities
- Communication Skills
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Customer Support Executive
DNB MULTIAPPS LLP
02.2022 - 11.2022
Associate Data Analyst Intern
Neo Docto
09.2021 - 12.2021
Post-Graduate in Data Analytics for Business -
St. Clair College
Bachelors in engineering- computer Science -
Gujarat Technological University
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