NITHYA MURUGAN
Mississauga,ON
Summary
Having around 3 years of relevant experience as an IT Applications support lead, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Software Engineer
Deutsche bank
06.2022 - 08.2023
- Domain: Banking
- Responsibilities:
- As a database developer was involved in the following:
- Understanding the client Project Change Requests requirements and prepared
- Detailed understanding document and Impact analysis document
- Managing Delivery Schedules
- Handling the CR’s [Change request] and IR’s[incident report] and fixing the defects
- Creation of simple DB queries, running pre-defined scripts
- Co-ordinates the PLSQL source code deployment with source control team for system and UAT testing teams
- Performing the root cause analysis and providing the solutions
Technical Support Specialist, Device specialist
Infosys
09.2019 - 05.2022
- Kone
- Domain: Engineering Industry
- Responsibilities :
- Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Education
UG: Bachelor of Engineering - computer science
Latha mathavan engineering college, affiliated to Anna university
Skills
TECHNICAL SKILLS
- Programming Language : SQL, PL/SQL
- Databases : Oracle 10g/11g
- Operating System : Windows, UNIX - Basics
- Tools : SQL Developer, OEM, TOAD, Putty, Control-M, HPSM
- BMC Remedy, JIRA, SQL
Interpersonal Skills:
- Time Management
- Customer Service
- Meeting Planning
- Schedule Management
Languages
English
Professional Working
Tamil
Full Professional
Telugu
Limited Working
Timeline
Software Engineer
Deutsche bank
06.2022 - 08.2023
Technical Support Specialist, Device specialist
Infosys
09.2019 - 05.2022
UG: Bachelor of Engineering - computer science
Latha mathavan engineering college, affiliated to Anna university
Similar Profiles
Dnyaneshwar BhogilDnyaneshwar Bhogil
Trade and Transaction Analyst at Deutsche Bank Group, Deutsche BankTrade and Transaction Analyst at Deutsche Bank Group, Deutsche Bank
PRADEEP KUMARPRADEEP KUMAR
Assistant Vice President at Deutsche India Private Limited (Deutsche Bank Group)Assistant Vice President at Deutsche India Private Limited (Deutsche Bank Group)
Manoj Singh SolankiManoj Singh Solanki
Senior Analyst at Deutsche India Pvt. Ltd- Deutsche Bank GroupSenior Analyst at Deutsche India Pvt. Ltd- Deutsche Bank Group
Amit KulkarniAmit Kulkarni
Vice President at Deutsche India Pvt. Ltd, Deutsche Bank of India, DBOIVice President at Deutsche India Pvt. Ltd, Deutsche Bank of India, DBOI
Cassandra MandapCassandra Mandap
Nursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery UnitNursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery Unit