Summary
Overview
Work History
Education
Skills
Tools Certifications
Languages
Availability
Accomplishments
Timeline
Generic

TENSON JOB THAIPPADATH JOSEPH

North York,Canada

Summary

Results-driven Sales Manager with a track record of leading teams to exceed sales targets and broaden market presence. Expert in crafting effective sales strategies and nurturing client relationships, resulting in significant revenue growth. Proven capability in elevating team performance through targeted coaching and innovative sales techniques. Career aspirations include driving further business expansion through enhanced operational efficiencies.

Overview

7
7
years of professional experience

Work History

Team Member

Tim Hortons
North York, Ontario
10.2022 - Current
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Upheld high standards of productivity and quality in operations.
  • Operated cash registers to process payments from customers.

Senior Sales Manager

Aditya Birla Capital
, India
03.2022 - 09.2022
  • Recruited top-performing professionals to enhance sales effectiveness.
  • Oversaw daily operations of the sales department, including budgeting, forecasting, and staffing needs.
  • Pursued sales deals by qualifying at least 50 clients, building individualized proposals, and preparing final contracts.
  • Created reports on 100% customer satisfaction, sales forecasts, and product launches.
  • Facilitated resolution of customer objections while managing five daily negotiations.

Sales Advisor/Assistant Manager

Ujjivan Bank
, India
02.2021 - 03.2022
  • Established processes for monitoring customer satisfaction levels.
  • Coached team members on developing effective communication skills with clients.
  • Negotiated pricing agreements with vendors and suppliers.
  • Communicated regularly with customers to gain insights into their needs.
  • Supported creating workflows to drive productivity within operations.

Sales Officer/Customer Service Officer

Axis Bank
, India
09.2017 - 01.2021
  • Collaborated with other departments to ensure customer satisfaction throughout the process.
  • Strengthened customer retention by offering discount options.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.

Education

Bachelor in Computer Application -

MG University
India
01.2015

Skills

  • Follow-up skills
  • Customer education
  • Warranty processing
  • Estimating costs
  • Building relationships
  • Service writing
  • Customer relations
  • Complaint handling
  • Appointment scheduling
  • Service advising
  • Automotive terminology
  • Preventative maintenance
  • Proficient in Microsoft Excel

Tools Certifications

  • Micros
  • POS
  • Microsoft Office
  • Microsoft Excel

Languages

5,4,4

Availability

Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, OPEN AVAILABILITY

Accomplishments

  • Best SALES ADVISOR for the year from Axis Bank. Awarded for outstanding performance in selling financial products, showcasing exceptional sales techniques, customer service, and a strong ability to meet and exceed sales targets. This recognition is a testament to my passion for providing clients with tailored solutions and my commitment to the growth and success of the organization.

Timeline

Team Member

Tim Hortons
10.2022 - Current

Senior Sales Manager

Aditya Birla Capital
03.2022 - 09.2022

Sales Advisor/Assistant Manager

Ujjivan Bank
02.2021 - 03.2022

Sales Officer/Customer Service Officer

Axis Bank
09.2017 - 01.2021

Bachelor in Computer Application -

MG University

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TENSON JOB THAIPPADATH JOSEPH