Skilled and academically qualified Procurement Professional with 7+ years of experience in Supply Chain Management, Procurement Operations and Customer Relationship Management. Expertise in strategic sourcing, vendor management, and process optimization. Holds a Post-Graduate degree in Supply Chain Operations and a Bachelor’s in Electronics and Communication Engineering. Committed to continuous improvement and innovation in procurement operations to drive cost efficiencies, risk mitigation, and customer satisfaction. Seeking an opportunity to contribute these skills to the growth of a dynamic organization.
Overview
9
9
years of professional experience
Work History
Procurement Manager
Acme Fire and Safety Co Ltd
Burnaby, British Columbia
03.2024 - Current
Provided leadership to a team of skilled procurement and warehouse professionals in making sourcing decisions about product specifications, materials selection, and vendor selection criteria.
Strengthened partnerships with vendors by conducting a thorough analysis of current contracts and effectively negotiating advantageous changes in pricing, material scope, delivery schedules, and credit terms.
Managed a time-constraint project valued at 4 million CAD, which accounted for 56% of the company's quarterly revenue by overseeing and strategically planning the procurement processes with project coordinators, accounts, and sales teams. Identified opportunities for consolidating orders and leveraging volume discounts, achieving cost savings of CAD 627,381.
Created product catalogue in naming convention and procurement and inventory data migration for over 3000 types of products, parts and materials categorized into 23 groups as part of our transition to a new ERP system (Service Trade and QuickBooks)
Streamlined operations by addressing areas affecting cash flow and successfully reduced average turnaround time per shipment from 96 hours to 24-48 hours, a 70-50% decrease.
Settled complex new and existing agreements or statements of work, requests for information and requests for proposals.
Represented companies in negotiating contracts and formulating policies with suppliers.
Restructured existing practices for improved efficiency, cost optimization, and streamlined documentation and labor tasks.
Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions.
Procurement Specialist
Acme Fire and Safety Co Ltd
Burnaby, British Columbia
04.2023 - 03.2024
Analyzed market trends to anticipate future material needs, managed relationships with key suppliers by regularly communicating updates about pricing changes or new products.
Achieved annual cost savings of CAD 244,500 (27.5% of total purchasing costs) for top-selling items (extinguishers and batteries) through strategic sourcing, contract renegotiation, and centralizing procurement across four branches in British Columbia.
Spearheaded the December 2023 year-end Inventory Audit and effectively managed warehousing operations for over 1,300 types of parts and materials, working closely with the accounting department to facilitate seamless post-audit reconciliation and adjustments.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Decreased spending, locating new suppliers by networking at industry markets, purchasing and designing cost-effective products and reviewing samples.
Collaborated closely with other departments to understand their product requirements and ensure timely fulfillment of orders.
Ensured compliance with relevant laws, regulations, policies and procedures related to procurement activities.
Supply Chain and Operations Intern
Acme Fire and Safety Co Ltd
Burnaby, British Columbia
09.2022 - 03.2023
Prepared purchase orders, requisitions and other documents related to purchasing activities.
Performed cost analysis to evaluate current suppliers' performance against market conditions.
Streamlined supplier relationships by negotiating agreements for improved price, delivery, and payment terms.
Verified warehouse received accurate and timely inventory by regularly consulting database.
Decreased spending, locating new suppliers by networking at industry markets, purchasing and designing cost-effective products and reviewing samples.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
International Student Mentor
Kwantlen Polytechnic University
British Columbia, Canada
12.2022 - 08.2023
Assisted international students during their transition and guided them through their initial university experience by offering essential information and support.
Offered guidance and support to students dealing with personal concerns affecting their well-being and educational performance.
Facilitated workshops for international student groups related to college success topics such as time management, study skills, and career exploration.
Served as a liaison between the university administration and its population of foreign nationals by providing feedback on how existing policies can be improved upon.
Facilitate communication between students and university departments to address issues and streamline support.
Supply Chain Analyst
GM Engineering
Tamil Nadu, India
11.2018 - 05.2021
Sourced new suppliers and nurtured existing vendor partnerships to efficiently handle procurement activities, ensuring smooth and cost-effective purchasing operations.
Directed and supervised logistics functions, enhancing transportation and warehousing processes for optimal movement of goods in the supply chain
Partnered with both sales and operations teams to analyze processes, implementing improvements that significantly improved efficiency and responsiveness.
Utilized effective negotiation skills to streamline supplier relationships, ensuring cost-effective solutions that supported budget restrictions and met operational targets
Established strong relationships with suppliers to ensure adherence to company's quality standards and compliance requirements.
Examined supply chain data for trend identification, demand forecasting, and generation of practical insights.
Ensured adherence to local and international regulations, including customs and trade compliance, to avoid disruptions and maintain smooth operations in a complex regulatory environment.
Supply Chain Associate
Avantor, Part of VWR Lab Products Pvt Ltd
Tamil Nadu, India
03.2017 - 10.2018
Expertly handled end-to-end order-to-cash activities, including processing RFQ, RFP, order entry, invoicing, and payment reconciliation for North American and Canadian clients
Coordinated and monitored after-sales processes to ensure customer satisfaction and resolve any post-sale issues efficiently
Provided comprehensive training to newly hired analysts on operational procedures and best practices to ensure team competency and performance
Created and analyzed reports in SAP SCM to track sales trends, forecast logistics demand, and assess order fulfillment performance
Managed the process for finding replacement products, creating purchase orders (POs), handling return requests, processing credits, and approving invoices for payment
Facilitated seamless communication and coordination with clients in North America and Canada, addressing their specific needs and ensuring compliance with regional requirements.
Customer Service Practitioner
IBM Daksh Services Pvt Ltd
Bangalore, India
02.2016 - 10.2016
Managed and resolved customer queries related to banking services, ensuring timely and effective solutions
Assisted customers with systematic financial advice to help them avoid significant debt and improve their financial stability
Analyzed customers' financial statuses to establish realistic and manageable payment terms, enhancing their ability to meet obligations
Efficiently processed payments and regularly updated customers on their account status to ensure clarity and transparency
Maintained detailed records of client interactions to aid in resolving disputes and addressing misinformation, ensuring accurate and reliable service.
Education
Post-Baccalaureate Diploma in Operations and Supply Chain Management - Supply Chain Management - Global
Kwantlen Polytechnic University
British Columbia, Canada
09.2023
Bachelor of Engineering in Electronics and Communication -
Anna University
Tamil Nadu
05.2014
Skills
Strategic Sourcing
Purchasing
P2P (RFQ, RFP)
Vendor Relationship Management
Process Improvement
Cost Reduction Strategies
Spend Analysis
Product Category Management
Contract Negotiation
Risk Analysis
SAP SCM, MM
Foundation 3000
SOS Inventory
QuickBooks
MS Access
MS Project
MS Excel
Google Sheets
Volunteer Experience
Kwantlen Polytechnic University, British Columbia, International Student Mentor, 09/2022 to 12/2022
Senior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety InstituteSenior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety Institute