Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nithin Nahaz

Toronto,ON

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Server

Zaatar
03.2022 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Customer Service Representative

Value Line
08.2020 - 01.2021
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

Post-Baccaleurate Diploma - Accounting And Finance

Toronto Economics And Management College
Toronto, ON
08.2024

Bachelor of Commerce -

Sacred Heart College
Kochi
05.2023

Skills

  • Quality Control
  • Dining Customer Service
  • Order Accuracy
  • Customer Needs Assessments
  • Customer Relationship Management
  • Dining Crew Workflow Optimization
  • Retail Sales Customer Service
  • Account Management

Timeline

Server

Zaatar
03.2022 - 01.2023

Customer Service Representative

Value Line
08.2020 - 01.2021

Post-Baccaleurate Diploma - Accounting And Finance

Toronto Economics And Management College

Bachelor of Commerce -

Sacred Heart College
Nithin Nahaz