Nithila Chintakindi

Fremont

Summary

Detail-oriented and proactive professional with experience in customer service, event planning, and administrative support. Skilled in team leadership, communication, and inventory management, with a strong background in handling client interactions, managing social media, and organizing large-scale operations. Adept at multitasking, problem-solving, and working in fast-paced environments with a strong work ethic and technical proficiency in Java, Python, and HTML.

Overview

years of professional experience

Work History

Customer Service Representative

UCLA Store: MTW Office

11.2024 - Current

Managed pickup order desk
Answered customer calls and emails
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Assisted customers with concerns, complaints, and order errors
Fulfilled shipping orders from warehouse and floor
Conducted training sessions for new hires, ensuring consistent level of service across team.

Founder, Chief Operations Officer

Picnics & More Event Planning

01.2023 - Current

Built/ran social media accounts
Managed company budgets and outlined prospective plans for building and buying more inventory
Organized company assets (materials and property)
Designed company website
Kept client schedule updated

Senior Tutor

Kumon Mission San Jose

05.2023 - 09.2024

Graded students' classwork/homework
Completed center tasks like disinfecting tables and chairs, sweeping floors, and stocking worksheets
Ran worksheet inventory every week
Worked with younger kids on developmental skills and older kids with Common Core skills

Senior Courthouse Intern

Superior Court of California: Fremont Hall of Justice

06.2023 - 08.2023

Secretary work for District Attorney's office
Front desk worker, assisted with incoming courthouse inquiries and attorney discovery requests
Assisted all walk-in clients at front desk
Created and organized overarching database for all active cases
Observed daily courtroom proceedings from counsel table
Conversed with residing DA about case settlement terms
Sorted and organized files, spreadsheets, and reports.

Associate Manager

Congressional Candidate Rishi Kumar

04.2020 - 11.2021

Managed a team of 40 interns, was the spokesperson for this team during all manager meetings
Canvassed around assigned district, dropped flyers
Planned out routes for smaller groups of interns to canvass and drop flyers, distributed canvassing materials to all interns
Organized team meetings to discuss improvements to the campaign and to the canvassing team
Telephone canvassing

Education

Bachelor of Arts - Political Science & Psychology

University of California, Los Angeles

06-2028

Skills

Time Management
Communication and Intrapersonal Skills
Team Leadership
Social Media
Customer Service/Front Desk Experience
Multitasking
Conflict Resolution

Inventory Management
Data Entry
Customer Relations
Complaint Handling
Order Processing
Fluent in Java, Python, HTML

Timeline