Nithan Fitamo
Toronto,Canada
Summary
Motivated and detail-oriented professional with a background in housekeeping, customer service, and financial services. Proven ability to maintain high standards of cleanliness, deliver excellent guest experiences, and support clients with professionalism and care. Committed to contributing a strong work ethic and dedication to quality service in any role.
Overview
1
1
year of professional experience
Work History
Waitress
Mofer Coffee
Toronto, Canada
02.2025 - 05.2025
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
Volunteer
Niagara Folks Multicultural Centre
Niagara Falls, Canada
01.2024 - 10.2024
- Assisted in ESL (English as a Second Language) classes.
- Participated in multicultural events and community engagement activities.
Casual Cleaning Position
Bluejay Rogers centre
Toronto, Ontario
04.2024 - 09.2024
- Swept and mopped floors in public areas.
- Vacuumed carpets, furniture, and upholstery.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
Housekeeper
Clifton Hill Hotel
Niagara Falls, Canada
01.2024 - 04.2024
- Cleaned and sanitized guest rooms and public areas to meet hotel standards.
- Restocked linens, towels, and guest amenities efficiently.
- Addressed guest requests promptly to ensure a comfortable stay.
- Followed strict safety and sanitation procedures.
Education
Bachelor of Business Administration and Information Systems -
Addis Ababa University, School of Commerce
Ethiopia10.2021
Certificate in Business Management -
London, ON09.2018
Skills
- Customer Service & Hospitality
- Attention to Detail
- Time Management
- Team Collaboration
- Loan Processing & Client Support
- POS System Operation
- Multilingual Communication
- Problem Solving
Volunteer Experience
Niagara Folks Multicultural Centre, Niagara Falls, ON, 01/01/24, 10/31/24, Assisted in ESL (English as a Second Language) classes., Participated in multicultural events and community engagement activities.
Languages
- English (Fluent)
- Amharic (Native)
Timeline
Waitress
Mofer Coffee
02.2025 - 05.2025
Casual Cleaning Position
Bluejay Rogers centre
04.2024 - 09.2024
Housekeeper
Clifton Hill Hotel
01.2024 - 04.2024
Volunteer
Niagara Folks Multicultural Centre
01.2024 - 10.2024
Bachelor of Business Administration and Information Systems -
Addis Ababa University, School of Commerce