Summary
Overview
Work History
Education
Skills
Languages
Awards
OTHER
Timeline
Generic

Nitaya Phillips

Pacoima

Summary

Administrative Manager with extensive experience in payroll administration and financial reporting at Scope. Demonstrated success in budget management and grant administration, ensuring timely payments and precise fiscal documentation. Strong relationship-building skills through exceptional customer service and effective communication, contributing to organizational success and efficiency.

Overview

19
19
years of professional experience

Work History

Administrative Manager

Scope
Los Angeles
08.2018 - Current
  • Managed payroll processes, including payment allocation and distribution of payroll checks.
  • Oversaw all cash transactions, processing mail and issuing relevant receipts.
  • Generated comprehensive financial reports and projections for management review.
  • Processed staff checks, prioritized invoices, and ensured timely payment of organization bills.
  • Prepared financial statements for annual audits and delivered monthly updates to management.
  • Administered grants by developing budgets and maintaining accurate fiscal reporting documentation.
  • Reconciled incoming and outgoing payments with company budget and bank deposits.
  • Monitored petty cash funds exceeding $500 and coordinated 401(k) reporting.

Administrative Assistant

Universal Studios Hollywood – Hilltop Operations
North Hollywood
09.2006 - 08.2018
  • Developed front-office training manual for new hire employees
  • Drafted and implemented SOP’s related to employee sick pay, vacation pay and B-192 Union discipline letter creation
  • Managed employee attendance tracking and HR issues including attendance points, disciplinary actions, vacation and sick pay, payroll discrepancies and clock in / out records
  • Scheduled all employee meetings as requested, including B-192 Union discipline meetings
  • Utilized Variable Labor budget to create a weekly schedule for the front desk staff
  • Dispatch and coordinate property fire and medical emergency responses
  • Greeted and educated employees and visitors, providing exceptional customer service in every interaction
  • Worked with customers and employees to resolve concerns and complaints
  • Managed high-call volume on a multi-line phone system along with other office equipment including fax, copier, scanner, and analog filing systems

Education

B.A. - Child Psychology

Cal State Dominguez
Carson, CA
05-2007

Skills

  • Advanced MS Office Suite
  • Timekeeping software
  • Gateworks and Maximo
  • Lenel security systems
  • Payroll administration
  • Financial reporting
  • Budget management
  • Grant administration
  • Cash handling

Languages

Languages: English | American Sign Language

Awards

Awards: Employee of the Year 2015

OTHER

Coursework: Communications | Leadership and Time Management | Excel Level 1 & 2 | PowerPoint Level 2 & 3

Timeline

Administrative Manager

Scope
08.2018 - Current

Administrative Assistant

Universal Studios Hollywood – Hilltop Operations
09.2006 - 08.2018

B.A. - Child Psychology

Cal State Dominguez

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Nitaya Phillips