Nitasha Stalker

Victoria,BC

Summary

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

years of professional experience

Work History

Home Support Worker

PHS Community Services

03.2022 - Current

Developed trusting relationships with clients, establishing rapport and open communication.
Enhanced client comfort by providing personal care services
Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
Ensured client safety by identifying potential hazards in the living space and implementing appropriate interventions.
Responsible for maintaining Swish inventory, ordering and ensuring orders are in budget
Accomplished multiple tasks within established timeframes.
Assist with training: Care-plans and boundaries around cleaning supplies.
Assist with annual fire inspection ensuring

Supervisor

Spinnakers Spirit Merchants

01.2014 - 01.2022

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.

Bartender / Installation & Dismantle

Live Nation

07.2019 - 08.2019

Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Displayed sound judgment under pressure when making critical decisions that impact public safety during service

Education

High School Diploma -

Esquimalt High

Victoria, BC

Skills

Reliability and punctuality
Adaptable to change
Emotional Resilience
Professional boundaries
First aid and safety
Community Engagement

Appointment Scheduling
Documentation skills
Team Leadership
Complex Problem-Solving
Integrity and Honesty
Conflict de-escalation

Languages

French

Limited Working

Timeline