Nitasha Stalker
Victoria,BC
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
10
10
years of professional experience
Work History
Home Support Worker
PHS Community Services
03.2022 - Current
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services
- Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
- Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
- Ensured client safety by identifying potential hazards in the living space and implementing appropriate interventions.
- Responsible for maintaining Swish inventory, ordering and ensuring orders are in budget
- Accomplished multiple tasks within established timeframes.
- Assist with training: Care-plans and boundaries around cleaning supplies.
- Assist with annual fire inspection ensuring
Supervisor
Spinnakers Spirit Merchants
01.2014 - 01.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Bartender / Installation & Dismantle
Live Nation
07.2019 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during service
Education
High School Diploma -
Esquimalt High
Victoria, BCSkills
- Reliability and punctuality
- Adaptable to change
- Emotional Resilience
- Professional boundaries
- First aid and safety
- Community Engagement
- Appointment Scheduling
- Documentation skills
- Team Leadership
- Complex Problem-Solving
- Integrity and Honesty
- Conflict de-escalation
Languages
French
Limited Working
Timeline
Home Support Worker
PHS Community Services
03.2022 - Current
Bartender / Installation & Dismantle
Live Nation
07.2019 - 08.2019
Supervisor
Spinnakers Spirit Merchants
01.2014 - 01.2022
High School Diploma -
Esquimalt High
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