NITASHA NITASHA

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
• Entered data from pet records and office visits into computer system.
• Organized paperwork such as charts and reports for office and patient needs.
• Maintained current and accurate medical records for patients.
• Maintained office and waiting room, keeping common areas clean and tidy.
• Answered owner animal health questions and advised on best care practices.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Printed prescription requests and queries in compliance with practice protocol.
• Helped patients complete necessary medical forms and documentation.
• Invoiced patients accurately in line with charging guidelines.

• Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
• Sorted mail according to size, shape and destination.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
• Monitored inventory of postage stamps and made orders to replenish.
• Prepared reports to track mail volumes, fees and other related data.
• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Added accurate data entry into computer system to complete transactions.
• Planned routes and service updates to improve customer satisfaction.

Up to date with all Canada Post Corporation (CPC) communication

• Operate the ROSS system to process CPC transactions
• Understand all CPC products and service
• Provide mail delivery to lock boxes, manage customer Information in ROSS
• Execution of CPC programs and service
• Merchandise and maintain the Superior Shopping Experience
• Lifting & Carrying (up to 30 kgs)
• Good communication skills and excellent customer service
• Strong attention to details
• Receive warehouse and direct orders
• Data entry and keyboarding skills

• Scheduled and coordinated meetings, appointments, and travel management for employees and managers
• Assist Administrative Assistant with processing of purchase orders and liaise with
• Loss Prevention vendors
• Report any policy breeches, procedural errors, or performance issues to LP management immediately
• Maintained utmost discretion when dealing with sensitive topics
• Answer and direct Loss Prevention inquiries by phone, system, or in person
• Greet and escort visitors to the Loss Prevention Department, and when required general head office visitors
• Record LP Vendors invoice into finance system; liaise with finance department
• Take massages and document duty board, sick days, leave for LP Management and
• Coordinators
• Record regulatory documents, Security Worker Licenses, BST & AST Certificates
• Follow all application laws, security regulations, and company policies
• Keep control of Inventory
• Data entry

• Provide superior customer service to all clients
• Depth knowledge of cosmetic products and understand HBA products
• Update Planograms and knowledge of current products by attending seminars and Online sessions
• Good knowledge of Cosmetic Department operational software and support website
• Maintenance of correct store and display merchandising
• Cash handling and performing opening and closing duties
• Drive sales through a commitment to satisfying customer
• Consult with customer to evaluate needs and determine best option
• Consistently improve customer satisfaction through expect resolution of conflicts, issue, and concerns
• Good knowledge of various products and store layout., Prepared departmental contracts for attorney approval

• Operated point of sale system for sales or any refunds
• Maintained high customer satisfaction with diligent attitude
• Good knowledge of various products and store’s layout for customer queries
• Follows proper sanitation procedures and assist elderly customers
• Efficiently handled self-checkout system
• Organized receipts and completed the daily paperwork routine.

• Set up and operated production equipment according to daily work orders and safety procedures
• Built and packaged products according to the order and standard
• Reviewed materials for accuracy and quality of daily orders
• Carefully observing packaging process to avoid overloading and production delays
• Completed all training modules to upgrade my skills and learned new operations on different machines
• Provided line training to new staff members on various levels
• Cryptographic

• Documented human resources records and maintained confidentiality of sensitive personal information.
• Responded to inquiries by answering telephone calls, in-person questions and emails.
• Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
• Maintained office supplies, distributed mail and processed invoices for payment.
• Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Organized new employee orientation schedules for new hires.