Nissy Deng
Toronto,ON
Summary
Skilled at working independently and collaboratively in a team environment and able to play a versatile role with extensive experience in a fast-paced environment. Provides structured service and work plans, balancing the needs of patrons and team members.
Overview
3
3
years of professional experience
Work History
Lead Server
Legend Of Spicy Otd.
Toronto, ON
06.2022 - 04.2023
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Teaching Assistant
New Oriental Education & Technology Group
Toronto, ON
02.2022 - 09.2022
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Classify and archive the resources to ensure the accuracy and real-time availability of teaching material, and help instructors organize lecture plans based on the curriculum in order to follow up on the demands of a large number of students.
- Facilitated activities in small groups to reinforce concepts taught by the instructor in order to monitor the study results and efficiency of students individually.
Independent Book Curator
Self Employed
Shanghai, China
05.2020 - 07.2020
- Moved the production of an independent art book publication and co-created with several artists with one major theme, participated in China's largest independent cartoon exhibition, CPP.
- Cataloged the necessary documents and edit the format to meet the requirements of printing procedure, confirming with staffs to find the right medium for better present of publication.
- Promoted the exhibit via the major Chinese social media and networked at local events, which making the net profit of more than 150,000RMB(about 30,000CAD).
- Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.
Education
Bachelor of Arts - Art History
Univeristy of Toronto, St.George Campus
Toronto, ON11.2022
Skills
- Mandarin(native); English(fluent); Japanese(entry level)
- Proficiency in MS Office, Procreate, Photoshop, Adobe Illustrator, photography
Timeline
Lead Server
Legend Of Spicy Otd.
06.2022 - 04.2023
Teaching Assistant
New Oriental Education & Technology Group
02.2022 - 09.2022
Independent Book Curator
Self Employed
05.2020 - 07.2020
Bachelor of Arts - Art History
Univeristy of Toronto, St.George Campus