Summary
Overview
Work History
Education
Skills
Timeline
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Nissy Deng

Toronto,ON

Summary

Skilled at working independently and collaboratively in a team environment and able to play a versatile role with extensive experience in a fast-paced environment. Provides structured service and work plans, balancing the needs of patrons and team members.

Overview

3
3
years of professional experience

Work History

Lead Server

Legend Of Spicy Otd.
06.2022 - 04.2023
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Teaching Assistant

New Oriental Education & Technology Group
02.2022 - 09.2022
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Classify and archive the resources to ensure the accuracy and real-time availability of teaching material, and help instructors organize lecture plans based on the curriculum in order to follow up on the demands of a large number of students.
  • Facilitated activities in small groups to reinforce concepts taught by the instructor in order to monitor the study results and efficiency of students individually.

Independent Book Curator

Self Employed
05.2020 - 07.2020
  • Moved the production of an independent art book publication and co-created with several artists with one major theme, participated in China's largest independent cartoon exhibition, CPP.
  • Cataloged the necessary documents and edit the format to meet the requirements of printing procedure, confirming with staffs to find the right medium for better present of publication.
  • Promoted the exhibit via the major Chinese social media and networked at local events, which making the net profit of more than 150,000RMB(about 30,000CAD).
  • Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.

Education

Bachelor of Arts - Art History

Univeristy of Toronto, St.George Campus
Toronto, ON
11.2022

Skills

  • Mandarin(native); English(fluent); Japanese(entry level)
  • Proficiency in MS Office, Procreate, Photoshop, Adobe Illustrator, photography

Timeline

Lead Server

Legend Of Spicy Otd.
06.2022 - 04.2023

Teaching Assistant

New Oriental Education & Technology Group
02.2022 - 09.2022

Independent Book Curator

Self Employed
05.2020 - 07.2020

Bachelor of Arts - Art History

Univeristy of Toronto, St.George Campus

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Nissy Deng