NISHTHA VATS
Surrey
Summary
An organized, focused, self-starter, a quick learner, adaptable to a team setting or deliver individually, as well as able to handle many responsibilities with minimal supervision. A positive presence in the workplace with intelligent administrative, communication, and interpersonal skills. Looking for an opportunity to demonstrate recent customer support-oriented experience and leverage the related career progression benefits.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Baker/Cashier/Customer Service/Stocker
Save on Foods
04.2024 - Current
- Prepared a variety of breads using traditional yeast-based recipes as well as quick breads such as scones and muffins
- Monitored food temperatures during baking process to ensure quality control standards were met
- Maintained high food quality standards in kitchen and upheld health code standards
- Kept bakery items fresh by rotating and adjusting temperatures
- Operated various bakery equipment such as mixers, ovens, scales and slicers safely
- Weighed ingredients to prepare batter and dough for baked goods
- Stocked, prepped, and cleaned bakery to complete daily opening and closing duties
- Observed health and safety regulations and completed proper sanitation processes for safe food handling
- Scheduled and received incoming orders and transferred items into bakery inventory
- Focused on learning new skills and staying updated with industry changes
Baker/Cashier/Customer Service/Stocker
Save on Foods
07.2023 - 03.2024
- Delivered customer service by greeting customers and answering any store inquiries
- Delivered exceptional customer service at all points of contact
- Handled customer complaints and inquiries in a courteous and efficient manner
- Processed customer orders and ensured the accuracy of their purchases
- Followed all safety protocols while handling money
- Processed payments, returns, and exchanges
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls
- Referred to price lists to attach and change price tags on merchandise
- Replenished perishable items and marked out expired items upon removing from shelves
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
Receptionist
Vitacare Dental Centre
05.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Housewares Associate
Real Canadian Superstore
01.2022 - 04.2023
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Participated in cycle counts to verify accuracy of stock records
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Evaluated existing processes for opportunities for improvement in efficiency or cost savings
- Cleaned shelves, counters, and tables
- Provided product knowledge, helping customers make informed decisions about purchases
- Collaborated closely with team members to ensure efficient operations within the department
- Greeted customers and engaged in conversation to assess needs
- Received and processed online orders for shipment or store pickup
Education
BBA - Project Management
Yorkville University
New Westminster, BC03-2025
Skills
- Management
- Planning
- Customer Service
- Cash Handling
- Multitasking
- Project Management
- Attention to detail
- Time management
- Organization skills
Certification
Certificate in Makeup Artist
Languages
English
Hindi
Punjabi
Timeline
Baker/Cashier/Customer Service/Stocker
Save on Foods
04.2024 - Current
Baker/Cashier/Customer Service/Stocker
Save on Foods
07.2023 - 03.2024
Receptionist
Vitacare Dental Centre
05.2023 - 12.2023
Housewares Associate
Real Canadian Superstore
01.2022 - 04.2023
BBA - Project Management
Yorkville University
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