Summary
Overview
Work History
Education
Skills
Project Achievements
Languages
Timeline
Generic

NISHTHA PATEL

Toronto,ON

Summary

As an IT fresher, enthusiastic about applying my academic background and technical expertise in software development, and system administration roles within a progressive organization. Aim to actively contribute to projects, absorb knowledge, and advance career in the dynamic field of information technology. Seeking a permanent position that will enable me to continuously learn, create, innovate, and contribute to the long-term goals of the organization effectively using technological & managerial skills.

Overview

5
5
years of professional experience

Work History

Customer Sales-floor Associate

Walmart Canada
07.2022 - Current
  • Assisting customers by promoting products/services, locating merchandise, making purchase decisions, resolving customer issues, and referring concerns where appropriate
  • Assisting with front-end coverage
  • Also works as a cashier, maintaining complete records of financial transactions and handling customer cash and credit card transactions
  • Handle customer complaints and escalations with professionalism and empathy, striving to turn negative experiences into positive outcomes and fostering long-term customer loyalty
  • Maintain meticulous records of customer interactions, inquiries, and resolutions in Loblaws company ltd.'s database or CRM system, contributing to comprehensive reporting and continuous improvement efforts
  • Cultivate strong customer relationships by actively listening to their needs, engaging in courteous communication, and going the extra mile to exceed expectations

Wed Development Intern

Jemistry Info Solution
01.2020 - 12.2020
  • Involved in the Software Development Life Cycle (SDLC) analysis, design, and development phases, employing Agile (SCRUM) development technique to provide regular updates to the business team and project management
  • Assisted in feature implementation, aligning with project requirements as well as Collaborating seamlessly with cross-functional teams to meet project deadlines and deliverables
  • To assure the continuity of all business processes and client satisfaction, I designed robust, scalable, secure, and web-based apps
  • Collaborated closely with backend developers and project managers to understand business goals, gather specific requirements, and translate them into an effective and functional user-friendly website
  • Developed website pages by implementing necessary plugins following project specifications
  • Utilized version control system such as GitHub to maintain code repositories, manage and track code changes and ensure code consistency and stability across the project
  • Took the initiative to implement new features based on feedback from users
  • Key contributor to SDLC analysis, design, and development phases, leveraging Agile (SCRUM) methodologies to deliver regular updates and ensure project alignment with business goals
  • Facilitated seamless collaboration across cross-functional teams, driving on-time delivery of project requirements and exceeding client expectations

Education

COMPUTER PROGRAMMING -

Georgian College of Applied Arts And Technology
Barrie, ON
05.2021

Skills

  • Programming languages such as HTML, CSS, Java, C, ARDUINO, C#, SQL, PHP, SWIFT, ASPNET Core, JavaScript Frameworks, Nodejs, Bootstrap, MySQL, MongoDB, MS SQL Server, Atom, NetBeans, Eclipse, Visual Studio Code

Project Achievements

  • Stopwatch: simple stopwatch Using JavaScript with different function buttons like stop, start and reset using HTML/CSS and JAVASCRIPT. Stopwatch (windows.net)
  • Money Converter: A currency conversion application that allows users to see the current currency rate and allows the platform to convert specific country money to other country's rates. View My Work
  • Language Translator: translate Different languages to other languages using Java. View My Work
  • Portfolio: HTML, CSS, and JAVASCRIPT-based portfolio. https://portfolio-nishtha.onrender.com/
  • LIGHT SEQUENCER: Arduino-Based Project to modify to handle the speed and sequence of multiple animations.
  • ROCK, PAPER, AND SCISSORS GAME: This is a simple c++ program to demonstrate rock, paper, scissors game. In this game, players must choose one of the three options to beat the opponent or the computer itself. View My Work
  • See N Say Story Maker: Make your own random story using Html, CSS, and JavaScript. View My work
  • Advanced Calculator using Swift: The application can perform arithmetic operations and provides some functionalities (Convertors) such as getting the difference between dates, converting length in various units, and measuring the weight and mass, temperature, time, and speed. View My Work

Languages

English

Timeline

Customer Sales-floor Associate

Walmart Canada
07.2022 - Current

Wed Development Intern

Jemistry Info Solution
01.2020 - 12.2020

COMPUTER PROGRAMMING -

Georgian College of Applied Arts And Technology
NISHTHA PATEL