Nishtha Nishtha
Brampton
Summary
Outgoing Wireless Sales Associate offering years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
1
1
year of professional experience
Work History
Home Security and Wireless Specialist
Connect6 Group
06.2024 - Current
- Company Overview: Telus & Koodo
- Reach out to current and future clients with offers of goods and services
- Designed to engage with attendees at both big and local events
- Interact with clients to learn about their wants and requirements
- Provide solutions according to the demands and abilities of clients
- Update and enter customer data in the database
- Sale and marketing of Telus and Koodo wireless products such as mobility plans, home internets and home wi-fi
- Telus & Koodo
DEBT COLLECTIONS OFFICER
Blackstone Credit Collections Inc
09.2023 - 04.2024
- Notified credit departments, and turned over account records to attorneys when customers failed to respond to collection attempts
- Investigated payment arrears in debtor portfolios, coding information appropriately to determine subsequent collection process
- Used persuasive communication skills to payments from debtors
- Maintained daily, weekly and monthly collection and metric goals
- Arranged for repayment or established repayment schedules based on customers' financial situations
- Maintained high volume of calls and met demands of busy and productive group
- Used skip tracing and other techniques to locate debtors
Education
Administration And Service Management -
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON04-2024
Bachelor of Dental Surgery -
B.R.S Dental College And General Hospital
Panchkula, India04-2022
Skills
- Teamwork and collaboration
- Problem-solving
- Strong communication and interpersonal skills
- Customer service
- Effective communication
- Positive customer engagement
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Home Security and Wireless Specialist
Connect6 Group
06.2024 - Current
DEBT COLLECTIONS OFFICER
Blackstone Credit Collections Inc
09.2023 - 04.2024
Administration And Service Management -
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Dental Surgery -
B.R.S Dental College And General Hospital
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