Nishtha Negi
Regina,SK
Summary
Responsive Social Media Coordinator with copywriting background and understanding of online analytics. Promoting strong work ethic coupled with exemplary communication skills. Successfully implements campaigns and actions across multiple social media platforms. Successful developing and managing ever-changing social media content calendars for multiple sites. Coordinates well with graphics team and marketing group to meet objectives.
Overview
7
7
years of professional experience
Work History
Social Media Coordinator and Professional Develop
Social Media 55
Toronto, ON
02.2020 - 04.2022
- Assisted in identifying market trends and developing new marketing targets suitable for the Canadian market
- Develop and maintain strong relationship with clients (both B2B and B2C)
- Engage with potential clients positively. Identify and understand clients’ core concerns and effectively communicate solutions that mitigate those concerns
- Create and manage social media presence across channels, including Facebook, YouTube, Instagram, etc.
Ecommerce Manager
Ximi Vogue India
New Delhi, New Delhi
10.2018 - 01.2020
- Planning of marketing strategy and managing campaigns on facebook, Instagram, goggle snapchat and qoura
- Identify customer requirements and provide effective solution to meet customer desire expectations
- Responsible of achieving organization objective through social media campaigns and setting up best customer support
- Responsible for Website hygiene and listing of products as well as content
Key Accounts Manager
CX Ventures
New Delhi, New Delhi
01.2017 - 09.2018
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Leveraged strategic planning to penetrate key accounts.
- Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Team Lead
Netscribes India private LTD
New Delhi, New Delhi
03.2015 - 12.2016
- Daily discussion with the clients & onsite team, performance discussion, project progress & daily/ weekly SLA reports
- Responsible to provide a satisfactory resolution on any escalation from the client or any external stake holder
- Handling the partner’s accounts throughout the service tenure & payments collections
- Business review reports & Performance reports.)
Education
Business Management Post Graduation Certificate - Business Management
Saskatchewan Polytecnic
Moose Jaw04.2022
Bachelor of Commerce - Business Analysis
Delhi University
New Delhi04.2015
Skills
- Generating Brand Awareness
- Audience Identification
- Overseeing Keyword Placement
- Social Media Monitoring
- Analytics and Reporting
- Market Research
- Photo and Video Editing
- Cold Calling
- Influencer Collaboration
- Customer Demographics
Accomplishments
- Introducing Award winning property (Diggix 2020 – Best Ecommerce Campaign) called CaffeineCarnival (5- 7 th of every month)
- Spearheaded the revenue growth of the brand from zero to 1.5 Cr from the captive website in a year’s time
Timeline
Social Media Coordinator and Professional Develop
Social Media 55
02.2020 - 04.2022
Ecommerce Manager
Ximi Vogue India
10.2018 - 01.2020
Key Accounts Manager
CX Ventures
01.2017 - 09.2018
Team Lead
Netscribes India private LTD
03.2015 - 12.2016
Business Management Post Graduation Certificate - Business Management
Saskatchewan Polytecnic
Bachelor of Commerce - Business Analysis
Delhi University