Nishtha Arora
Toronto,ON
Summary
Self-driven professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Committed to client relations, providing exceptional service, and exceeding expectations with a empathetic work ethic.
Overview
7
7
years of professional experience
Work History
Store Manager
Encore Catering
04.2023 - Current
- Developed and implemented strategies to enhance customer satisfaction and loyalty.
- Addressed customer inquiries and resolve complaints promptly to foster relationships
- Coordinated with suppliers to ensure quality products and timely deliveries.
- Recruited, trained, and managed staff, including creating and maintaining work schedules.
- Managed budgeting, cost control, and overall financial performance to meet targets.
Production Cook
Compass Group Canada
10.2022 - Current
- Monitored inventory levels and assist with ordering supplies as needed.
- Assisted in the setup and breakdown of the kitchen before and after shifts.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Ensured consistency and quality of food by adhering to established recipes and presentation standards.
- Followed recipes to prepare meals according to customer specifications.
Event Associate
Staff Shop Canada
06.2023 - 09.2023
- Developed creative ideas for unique experiences at each event.
- Created detailed itineraries for events to ensure smooth operations on the day of the event.
- Provided support during actual events such as setting up equipment, troubleshooting technical issues, providing customer service assistance when needed.
- Analyzed post-event data to identify areas of improvement for future plans.
- Collaborated with other departments to coordinate activities related to upcoming events.
Sole Proprietor
Spice stories
Delhi
04.2020 - 09.2022
- Analyzed industry trends to identify potential opportunities for growth.
- Developed business plans and strategies for new product launches.
- Established pricing structures for products and services.
- Assessed risk factors associated with new investments and initiatives.
- Conducted research into new products and services that could benefit the business.
- Generated reports summarizing sales activities, profits and losses, cash flow.
Administrative Manager
Swift Mail
Delhi, India
10.2017 - 09.2022
- Tracked and analyzed expenditures to deliver budgets and financial reports.
- Developed and implemented administrative procedures to maximize efficiency.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Analyzed existing workflows within departments in order to identify areas where improvements could be made.
Education
Post Graduate Diploma - Digital Marketing And Content Marketing
York University
Toronto, ON05-2024
Post Graduate Diploma - Public Relations
York University
Toronto, ON05.2023
Bachelor of Science - Home Science
University of Delhi
New Delhi, IN12.2019
Skills
- Microsoft office expertise
- Exceptional Telephone Demeanor
- Documentation And Reporting
- HR Policies
- Prioritization
- Client relations
- Regulatory Compliance
- Team Development
- Financial analysis
- Problem-solving
- RDBMS (Relational Database Management System)
- Results driven
- Empathy based client approach
- Retail Inventory Management
- Legal Compliance to Government regulations
- Systematic and Comprehensive Scheduling
- Customer Service Management
- Customer Database management
- Invoice management
Accomplishments
- Internship at Joyce memorial trust for a period of 1.5 year to understand CSR better and take part in philanthropic causes, and provide positive social value.
- Certification with Pearl Academy of Summer internship program.
- Awarded by Jamia Milia Islamia for Sakshar Bharat Abhiyaan (Education Drive of India).
- Centre Head at Leaders for Tomorrow (Welfare Organization for Volunteering.
- Volunteered at CAN- Support, Walk for life against Cancer.
- Awarded by the Ministry of AYUSH Government of India as a performer at “Ayushman Bhava” for promotion of “Social Message on Wellness.”
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Event Associate
Staff Shop Canada
06.2023 - 09.2023
Store Manager
Encore Catering
04.2023 - Current
Production Cook
Compass Group Canada
10.2022 - Current
Sole Proprietor
Spice stories
04.2020 - 09.2022
Administrative Manager
Swift Mail
10.2017 - 09.2022
Post Graduate Diploma - Digital Marketing And Content Marketing
York University
Post Graduate Diploma - Public Relations
York University
Bachelor of Science - Home Science
University of Delhi
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