Nishta Wadhawan
Halifax,NS
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cross-Trained Restaurant Crew Member at A&W
A&W
01.2024 - Current
- Took orders, prepared meals, and collected payments. Cleaned and maintained all areas of restaurant to promote clean image
- Maintained open communication with kitchen staff for expedited food preparation during peak hours.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team..
- Supported management in training new crew members, leading to improved performance and faster onboarding.
Customer Service
Dairy Queen
05.2023 - 12.2023
- Cross-trained and backed up other customer service managers.
- Managed high-stress situations effectively (when store is busy ), maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Developed strategies for improving service quality, increasing overall customer satisfaction ratings.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Receptionist
Canmore Immigration
08.2022 - 04.2023
- Scheduled and confirmed appointments
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Sorted incoming mail and directed to correct personnel each day
- Reported suspicious individuals to supervisor
- Served as company concierge to employees requiring assistance help with travel arrangements
Education
Bachelor of Science - Computer Networking
Georgian College
12-2024
High School Diploma -
Alexandra School
05-2023
Skills
- Ability to work in fast-paced food industry
- Inventory counts and Inventory restocking
- Multitasking and organization, Equipment maintenance
- Clear communication to other team member to avoid misunderstanding
- Reliability and punctuality, cash handling
- Store opening and closing
- Food safety knowledge
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Food Handling Certification
- Food Handling Certification
- Certified ScrumMaster (CSM)
Hobbies and Interests
I have interest in baking. My interest in making cakes began as a hobby, experimenting with flavors and techniques in my kitchen in my home country (India). It quickly grew into a passion and then i started working as homebaker.
Timeline
Cross-Trained Restaurant Crew Member at A&W
A&W
01.2024 - Current
Customer Service
Dairy Queen
05.2023 - 12.2023
Receptionist
Canmore Immigration
08.2022 - 04.2023
High School Diploma -
Alexandra School
Bachelor of Science - Computer Networking
Georgian College
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