Nishpreet Kaur
Calgary,AB
Summary
Proven Medical and Administrative Assistant with a track record of enhancing patient satisfaction and streamlining office operations . Expert in multitasking and computer skills, demonstrated by efficiently managing patient records and insurance claims. Known for exceptional organizational abilities and a strong problem-solving approach, significantly improving office efficiency.
Overview
4
4
years of professional experience
Work History
Administrative Assistant and Physiotherapy Helper
C3S Physiotherapy
12.2021 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Maintained inventory of office supplies and placed orders.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Medical Office Assistant
Redstone Medical Clinic
02.2021 - 11.2021
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used Wolf and practice perfect to schedule appointments for doctor visits and procedures.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Registered patients and completed associated paperwork for accurate records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Maintained
- Processed medical insurance claims and payments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintain meticulous records petty cash transactions.
Medical Office Assistant
Revital Health
09.2020 - 10.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greet and assist patients with scheduling appointments,directing inquires and providing necessary information.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared and processed patient referrals and transfer requests.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Processed medical insurance claims and payments.
- Supported patient follow-up care by scheduling appointments and facilitating referral processes.
Education
Associate of Science - Administrative Professional Certificate
Bow Valley College
Calgary, AB04-2021
Associate of Science - Medical Office Assistant Certificate
Bow Valley College
Calgary, AB04-2020
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- Time management
- Hospitality and accommodation
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Administrative Assistant and Physiotherapy Helper
C3S Physiotherapy
12.2021 - Current
Medical Office Assistant
Redstone Medical Clinic
02.2021 - 11.2021
Medical Office Assistant
Revital Health
09.2020 - 10.2021
Associate of Science - Administrative Professional Certificate
Bow Valley College
Associate of Science - Medical Office Assistant Certificate
Bow Valley College
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