Nishpreet Kaur
Brampton,ON
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Shell Gas Station, leveraging skills in food safety understanding and dedicated work ethic. Excelled in reducing waste and discrepancies, achieving significant improvements in service quality. Skilled in organization and cleanliness, consistently meeting health code compliance and elevating guest experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Shell Gas Station
12.2021 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Check the food production expiries, maintain the cleanness in food areas, inspect the beverages and hot drink, maintain the hygiene.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Complete all work jam trainings
General Laborer
Apollo Health And Beauty Care
10.2019 - 04.2020
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Complied with all regulatory requirements for waste disposal and hazardous material handling procedures, protecting the environment from potential harm.
Housekeeping Assistant
Kangaroo Kids Day Boarding School
07.2018 - 03.2019
- Enhanced guest satisfaction by providing thorough and efficient cleaning services in guest rooms and common areas.
- Ensured a welcoming environment for guests by keeping all areas clean, tidy, and wellmaintained.
- Proactively addressed potential housekeeping issues by conducting regular inspections and initiating corrective actions as needed.
- Provided exceptional service during high-occupancy periods, maintaining quality standards despite increased demands.
- Responded to requests from patrons for linens and toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept public restrooms clean and well-stocked, creating a pleasant experience for all patrons utilizing facilities.
- Streamlined housekeeping processes for increased efficiency and productivity with well-organized task management.
- Assisted with laundry duties, ensuring timely delivery of fresh linens and towels to guest rooms.
- Improved overall cleanliness ratings by consistently meeting or exceeding departmental goals and expectations.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Changed bed linens and collected soiled linens for cleaning.
Tile Setter
Oxford Renovations
01.2023 - Current
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Maintained a safe work environment through proper use of tools, equipment, and adherence to safety protocols.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
- Conducted thorough site assessments before installation to identify any potential issues and provide accurate quotes to clients.
- Provided clear communication with clients regarding project timelines, budgets, and potential challenges during the installation process.
- Followed general safety measures and used tools and machinery properly to avoid mishaps.
Kitchen Staff Member
Panjabi Havelli
02.2023 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Worked assignments for different kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
- Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
- Monitored food temperatures and quality throughout shifts.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Monitored food temperature, discarding items not stored correctly.
Education
Post-Degree Certificate - Business Management
Lambton College of Applied Arts And Technology
Toronto, ON04.2022
Master of Science - Fashion Design And Lifestyle Technology
PUNJAB UNIVERSITY
CHANDIGARH, INDIA05.2018
No Degree - DIPLOMA IN FASHION DESIGNING
S.R.S POLYTECNIC COLLEGE
PUNJAB, INDIA07.2013
No Degree - SEN. SECONDARY
G.A.D PUBLIC SCHOOL
PUNJAB, INDIA04.2010
Skills
- Food Preparation
- Organization and Cleanliness
- Cleaning and sanitizing
- Safe Food Handling
- Workstation setup
- Supply Restocking
- Health Code Compliance
- Dedicated Work Ethic
- Food Quality Standards
- Food safety understanding
- Cleaning proficiency
- Hospitality services
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
Certification
- First Aid/CPR Certified
- Work Jam
- Volunteer work certificate
Additional Information
Additional Skills:
- MS WORD
- MS POWEPOINT
- MS EXCELL
- OUTLOOK
- HANDLING POS
- E-MAILS
Timeline
Kitchen Staff Member
Panjabi Havelli
02.2023 - Current
Tile Setter
Oxford Renovations
01.2023 - Current
Assistant Manager
Shell Gas Station
12.2021 - 01.2023
General Laborer
Apollo Health And Beauty Care
10.2019 - 04.2020
Housekeeping Assistant
Kangaroo Kids Day Boarding School
07.2018 - 03.2019
Post-Degree Certificate - Business Management
Lambton College of Applied Arts And Technology
Master of Science - Fashion Design And Lifestyle Technology
PUNJAB UNIVERSITY
No Degree - DIPLOMA IN FASHION DESIGNING
S.R.S POLYTECNIC COLLEGE
No Degree - SEN. SECONDARY
G.A.D PUBLIC SCHOOL
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