Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nishita Rana

Brantford

Summary

Dynamic professional with extensive experience in customer service and healthcare administration, notably at Advanced Dental Care. Proven organizational skills and effective communication enhance patient interactions and streamline operations. Adept at multitasking and problem-solving, ensuring compliance and fostering a collaborative team environment. Committed to maintaining high standards of care and service excellence.

Overview

6
6
years of professional experience

Work History

Customer Service/ Server

Wimpy's Diner
12.2023 - Current
Key Responsibilities:
  • Greet and assist customers politely.
  • Communicate clearly and handle customer needs.
  • Manage payments accurately (cash/card).
  • Resolve basic complaints calmly.
  • Support a clean and friendly environment.

Adminitrative Assistant

Advanced Dental Care
01.2022 - 07.2022
Key Responsibilities:
  • Greet and check in patients.
  • Schedule appointments and manage phone calls.
  • Handle patient records and billing.
  • Verify insurance details.
  • Support dental team with administrative tasks.
  • Maintain office supplies and cleanliness.

Clinical Assistant

AMC Dental College and Assistant
08.2019 - 08.2021

Key Responsibilities:

  • Assist dentists during clinical procedures.
  • Prepare and sterilize instruments and equipment.
  • Help manage patient flow and appointment coordination.
  • Maintain patient records and update case sheets.
  • Take intraoral X-rays and impressions under supervision.
  • Educate patients on oral hygiene and post-treatment care.
  • Ensure cleanliness and readiness of operatory areas.
  • Support administrative tasks when needed.

Education

PG Diploma in Healthcare Administration Services -

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
02-2025

Bachelor of Dental Surgery -

AMC Dental College And Hospital
Gujarat University, India
11-2022

Skills

  • Healthcare compliance
  • Health information systems
  • Organizational skills
  • Effective communication
  • Multitasking
  • Problem-solving
  • Teamwork

Languages

English
Full Professional

Timeline

Customer Service/ Server

Wimpy's Diner
12.2023 - Current

Adminitrative Assistant

Advanced Dental Care
01.2022 - 07.2022

Clinical Assistant

AMC Dental College and Assistant
08.2019 - 08.2021

PG Diploma in Healthcare Administration Services -

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Dental Surgery -

AMC Dental College And Hospital
Nishita Rana