Nishit Parikh
Vaughan,ON
Summary
Proactive customer service. Associate with considerable expertise responding to client requests and concerns, assuring satisfaction, and delivering accurate product information. I am skilled at problem solving, teamwork, and maintaining a pleasant environment. Brings extensive expertise in customer service and a focus on increasing workflow efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Big Bazaar
05.2023 - 07.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Restaurant Server
Sankalp Restaurant
01.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Science - Information Technology
Sheridan College
Toronto, ON09-2028
High School Diploma -
Bright Day School
Vadodara, India03-2024
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Product Knowledge
- Stock replenishment
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Accomplishments
- Awarded Employee of the Month at Big Bazaar.
- Migrated from India to Canada at 18 to pursue a successful career.
Timeline
Customer Service Associate
Big Bazaar
05.2023 - 07.2024
Restaurant Server
Sankalp Restaurant
01.2022 - 02.2023
Bachelor of Science - Information Technology
Sheridan College
High School Diploma -
Bright Day School
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