Nishit Macwan
Thunder Bay,ON
Summary
Highly motivated individual with experience in the Manufacturing Industry as well as Hospitality Industry. Proven track record of
success in leading and motivating teams, enforcing policies and procedures, and delivering exceptional customer service. Possesses a strong work ethic and a commitment to safety in the workplace. Excellent communication, organizational and multitasking skills, with the ability to work independently or in a team environment. Ready to learn and grow with your company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Staff Member
Popeyes Louisiana Kitchen
08.2023 - Current
- Greeted customers, provided product information, and answered questions in a friendly manner
- Monitored stock levels throughout the day and communicated any shortages to management promptly
- Organized shelves and displays to ensure products were presented attractively
- Demonstrated excellent customer service skills by actively listening to customers' needs and providing appropriate solutions
- Operated POS system and Cash Registers accurately to process payments from customers
- Exhibited expertise in the preparation of fried foods
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment
- Properly labeled and stored food items in the refrigerator and freezer
- Managed time efficiently by multitasking between tasks without compromising quality of work
- Inspected food products for freshness and quality prior to serving customers.
Shift Manager
Popeyes Louisiana Kitchen
11.2022 - 08.2023
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Addressed customer complaints and resolved conflicts
- Established and maintained positive and professional employee relationships
- Monitored stock levels and placed orders as needed
- Promoted store specials and limited-time offers to customers
- Identified areas of improvement within the team and implemented strategies to increase productivity
- Prepared and submitted daily reports to management
- Assisted customers with product selection, providing exceptional service experience
- Trained and supervised new staff members
- Conducted daily walkthroughs of the store, identifying potential risks or hazards
- Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently.
Store Front Staff Member
Popeyes Louisiana Kitchen
03.2022 - 10.2022
- Exhibited strong organizational skills when managing multiple tasks simultaneously
- Demonstrated excellent customer service skills by actively listening to customers' orders, packing them appropriately and handing over to them carefully
- Greeted customers, provided product information and answered questions in a friendly manner
- Monitored stock levels throughout the day and communicated any shortages to management promptly
- Operated cash registers accurately to process payments from customers
- Organized shelves and displays to ensure products were presented attractively
- Resolved customer complaints in a timely manner while maintaining a professional attitude.
Grill Cook
Edo Japan
08.2021 - 03.2022
- Followed recipes, portion controls, and presentation specifications as set by the restaurant
- Rotated and properly stored ingredients and food items for freshness
- Prepared a variety of meats, vegetables, and other ingredients to be cooked on the grill
- Maintained knowledge of daily specials and made recommendations when appropriate
- Demonstrated ability to operate grills, deep fryers and other kitchen equipment in a professional manner
- Highlighted talent for maintaining cleanliness of work area throughout shift
- Demonstrated capability to take orders from customers and prepare them according to specifications
- Substituted for or assisted other cooks during emergencies or rush periods
- Completed assigned opening, side work and closing duties to set team up for success
- Washed and cut vegetables to prepare for cooking and consumption.
CNC Machine Operator
AEP Industries Pvt. Ltd.
09.2019 - 03.2020
- Operated and adjusted machining equipment to drive part production
- Performed component visual inspections to support workmanship
- Kept accurate records of completed jobs including quantity produced, scrap rate, downtime data
- Operated CNC machinery to produce parts and components with accuracy and precision
- Identified cycle time of parts to calculate production rate
- Calibrated measuring devices to check product quality prior to use
- Conducted dimensional inspections using gauges, micrometers, calipers and filled out parts inspection log sheets
- Inspected tooling regularly for signs of wear or damage before use in order to reduce downtime due to unexpected failures
- Adjusted machine feed rates and speeds to ensure optimal performance of the CNC machines
- Communicated effectively with supervisors regarding any issues encountered during production runs.
Education
Post Graduation Diploma in Industrial Manufacturing Processes -
Confederation College
Thunder Bay, Ontario08.2022
Bachelor of Engineering in Mechanical Engineering -
Government Engineering College
Godhra, Gujarat05.2019
Skills
- 5S Principles
- Energetic and Enthusiastic
- Problem-Solving Techniques
- Adaptability
- Corrective Actions
- Interpersonal Skills
- Cash Handling
- Time Management
- Team Oriented
- Multitasking
- Customer Satisfaction
- Staff Management
- Quality Assurance
- Positivity / Self Motivated
- Fusion 360 / Catia / MasterCAM
- MS Word / MS Powerpoint / MS Excel
- Workplace Safety
Certification
- Advanced AutoCAD Design
- ServSafe Food Safety
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Software
Fusion 360
MasterCAM
Catia
AutoCAD
References
References available upon request.
Timeline
Staff Member
Popeyes Louisiana Kitchen
08.2023 - Current
Shift Manager
Popeyes Louisiana Kitchen
11.2022 - 08.2023
Store Front Staff Member
Popeyes Louisiana Kitchen
03.2022 - 10.2022
Grill Cook
Edo Japan
08.2021 - 03.2022
CNC Machine Operator
AEP Industries Pvt. Ltd.
09.2019 - 03.2020
Post Graduation Diploma in Industrial Manufacturing Processes -
Confederation College
Bachelor of Engineering in Mechanical Engineering -
Government Engineering College
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