Nishit Koshti
Toronto,Canada
Summary
As a highly motivated and detail-oriented business administrator with three years of experience in customer service, logistics coordination, and inventory management, I am proficient in cutting costs, enhancing system efficiency through streamlined operations, and identifying areas that need improvement. I have a track record of developing and implementing innovative strategies to reduce costs and increase efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SERVICE SUPERVISOR II
Farm Boy
07.2021 - 12.2024
- Having great knowledge of OPT results (IPM and void tracking) every week and in end of every period and can insert in excel sheet
- Having knowledge of all Farm boy standards and policies including food, health and safety
- Having a great experience in Opening and closing procedure of the store or department including all office duties, as well as preparing brinks up every week with zero error
- Able to do floral order, floral receiving, setting up a display which increased sales drastically, floral reduce and shrink on time
- Good grip on doing inventory, shrink report, done enormous till audits as well as Having partial knowledge of scheduling the team and having knowledge about GAP notes
- Always maintained farmboy hub tasks, cashiers assessment and evaluations if needed
- Having hands on practise on over and short report, refunds, store or vendor coupons to report all this in excel sheet
- And the most important thing is that i have given training to all new CSR in our department which includes supervisor level one and two
- Oversee the work of cashiers and supervisors to identify strengths and weaknesses in customer service, payment processing, or merchandising plans and maximize performance
INVENTORY MANAGER / ADMINISTRATIVE SUPPORT
G Prasad Caribbean Specialty Foods Inc.
01.2020 - 12.2022
- Analyzed customer demand and product sales, audited inventory, and prepared reports to identify excess, slow-moving, and obsolete inventory
- Monitored inventory and identified items needing replenishment or reordering while collaborating with other departments for timely and accurate delivery
- Negotiated with vendors and suppliers to acquire inventory at competitive prices
- Verified inventory computations by comparing them to physical counts, investigating discrepancies, and adjusting errors
- Coordinated shipping and dispatch of inventory materials by liaising with transportation companies and drivers
- Updated inventory with special promotional announcements and pricing from vendors and ensured accurate tracking of inventory levels
- Maintained sufficient inventory levels to meet customer demands at all times.
- Created and updated regular inventory reports and records.
LOGISTICS COORDINATOR
T Force (ATS) Retail Solutions
01.2020 - 07.2021
- Collaborated with supply chain planners to coordinate and manage inbound deliveries of raw materials, ensuring timely and efficient order fulfillment
- Prepared and maintained comprehensive reports for tracking and monitoring shipments, allowing for effective supply chain management
- Enforced and maintained safety and quality standard operating procedures, ensuring compliance with regulations and customer expectations
- Managed inventory levels to support business demands and maintained accurate purchase order files for efficient record keeping
- Prioritized tasks and managed deadlines under strict time constraints, demonstrating strong time management and organizational skills
- Organized daily deliveries and pick-ups according to geographic area and delivery employee availability, liaising with freight carriers to ensure timely and accurate deliveries
Education
Bachelor of Business Administration - Project Management
Yorkville University
Vaughan, ON01.2022
Skills
- Sales and marketing strategy development and implementation
- Sales team management and training
- Customer relationship management
- Project Management and Project Coordination
- Market research and trend analysis
- Inventory management and purchasing
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite
- My strong skills in project management, inventory control, and cost and quality control make me an ideal candidate for a challenging and growth-oriented role
- I excel in data analysis, process improvement, and troubleshooting complex issues
- Complaint handling
- Task delegation
- Sales support
- Service order flow
Certification
- Microsoft project quick tips
- Project management Foundations
- Transitioning from Waterfall to AGILE Project Management
- Managing project stakeholders
- Scrum: The Basics
Timeline
SERVICE SUPERVISOR II
Farm Boy
07.2021 - 12.2024
INVENTORY MANAGER / ADMINISTRATIVE SUPPORT
G Prasad Caribbean Specialty Foods Inc.
01.2020 - 12.2022
LOGISTICS COORDINATOR
T Force (ATS) Retail Solutions
01.2020 - 07.2021
Bachelor of Business Administration - Project Management
Yorkville University
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