NISHI PATEL

Office Administration – Health Services student with diverse experience across clinical and administrative roles, including Store Supervisor, Optometrist Assistant, Phlebotomy Intern, and Medical Receptionist Intern. Skilled in patient interaction, inventory management, appointment scheduling, and front-desk operations. Demonstrates reliability, adaptability, and a strong understanding of healthcare environments.

CPR/ AED

Certified Phlebotomy Technician

Worker Health and Safety Awareness

I hereby declare that all the information and data given here is true to the best of my knowledge and belief.

• Streamlined clinic operations by supporting pre-testing procedures, managing inventory, and assisting with patient intake, contributing to a 20% improvement in appointment flow.
• Elevated customer service standards by training new staff and maintaining accurate patient records, resulting in increased client satisfaction.
• Ensured precision and patient comfort by performing supervised venipuncture, supporting safe and timely specimen collection for diagnostics.
• Maintained strict adherence to infection control protocols, upholding a high standard of clinical safety and compliance.
• Enhanced front-desk efficiency by accurately managing EMR data entry, appointment scheduling, and insurance verification.
• Strengthened patient experience through professional communication, confidentiality, and seamless administrative support.