Nishee Ketsia Doorgachurn
Hamilton,ON
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Urban planet
Hamilton, Ontario
10.2022 - Current
- Organized promotional displays, or arranged merchandise on counters or tables, to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Operates cash register and handles cash.
- Kept records of purchases; maintained the orderly appearance of the checkout area; restocked supplies as needed.
Bilingual Call Center Agent
Answer net (remotely)
Hamilton, Ontario
07.2022 - 10.2023
- Interact with customers, offering assistance and responding to queries about products and services.
- Locates merchandise for customers and places orders.
- Provides recommendations according to customer needs or preferences.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
Airport Passenger Service Agent
sir seewoosagur ramgoolam airport
12.2018 - 01.2023
- Assisted passengers in making flight connections.
- Provided boarding passes and luggage tags to customers.
- Assisted unaccompanied minors during the travel process.
- Assisted disabled passengers during boarding, deplaning, and connecting flights.
- Resolved customer complaints regarding flight delays or cancellations.
- Informed customers about the airport's services and facilities.
Post Office Bilingual Position
customer service
Hamilton, Ontario
03.2021 - 10.2022
- Prepared shipping labels for packages using appropriate labelling systems.
- Collected signatures from recipients of registered letters and parcels.
- Filled out forms related to post office activities such as customs declarations.
- Operates mail sorting machines and equipment, maintaining a high level of productivity and efficiency.
- Assisted customers at the counter, providing information, addressing inquiries, and resolving issues.
Education
Diploma in Airport Operation - Aviation School
Flymates Ltd
02-2020
Diploma - Business Accountancy
London College of Accountancy
01-2019
High School Diploma -
EBENE SSS
MAURITIUS01-2018
Skills
- Cash Handling Accuracy
- Excellent communication skills
- Client Account Management
- Business Development
- Payment Processing
- Inventory Control
- Bilingual
- proficient in Amadeus Altea DC-CM
Languages
French
Full Professional
English
Professional
Timeline
Sales Associate
Urban planet
10.2022 - Current
Bilingual Call Center Agent
Answer net (remotely)
07.2022 - 10.2023
Post Office Bilingual Position
customer service
03.2021 - 10.2022
Airport Passenger Service Agent
sir seewoosagur ramgoolam airport
12.2018 - 01.2023
Diploma in Airport Operation - Aviation School
Flymates Ltd
Diploma - Business Accountancy
London College of Accountancy
High School Diploma -
EBENE SSS
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