Nishchay Nagar
Toronto,Canada
Summary
Results-driven professional with a strong background in client relations and account management. Adept at sales and effectively managing client accounts, consistently driving customer satisfaction and improving efficiency. Committed to team collaboration and delivering tangible results, while remaining flexible and reliable in adapting to changing needs. Proficient in communication, problem-solving, and strategic planning, consistently bringing value to any team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Account Specialist/Team Lead
Rogers Communications Inc.
03.2023 - Current
- Closed high-value deals through strategic prospecting, generating over CAD 50,000 in revenue and fostering long-term customer loyalty Spearheaded cross-promotional activities with multiple organizations, leading to a 25% increase in sales every quarter through successful corporate events and impactful booth setups
- Achieved top seller recognition at major national events, including Honda Indy and the NBO Tennis Tournament, contributing an additional CAD 12,000 in sales
- Led and mentored a team of 6 new hires, conducting quality audits and delivering persuasive sales presentations that improved team performance by 33.3%
Sales Specialist
Rogers Communications Inc.
11.2022 - 03.2023
- Developed and presented compelling proposals, resulting in a 25% increase in membership sign-ups within the first two months.
- Managed a robust sales pipeline, consistently achieving sales targets with a 30% growth in revenue during the tenure
- Enhancing customer satisfaction and retention rates by 10%
- Monitored and managed leads, optimizing conversion rates to 12% through targeted follow-ups and engagement strategies
Deputy Sales Manager
Sovereign Solutions Pte. Ltd.
01.2021 - 10.2021
- Oversaw lead generation and distribution for a team of 4, achieving a 70% increase in operational goals
- Specialized in B2B sales of SaaS/telematics solutions to logistics industry, onboarding 10+ international clients with a fleet size exceeding 1,000 vehicles
- Collaborated with marketing team, resulting in a 8% increase in conversion rates through effective campaign execution
- Implemented strategies that improved team performance, contributing to a revenue increase of INR 17,50,000 during my tenure.
Education
Graduate Diploma - Global Business Management
SENECA COLLEGE
Toronto, ON05.2023
BBA - Marketing And Sales
ALLIANCE UNIVERSITY
India07.2021
Skills
- Leadership & Team Management
- Sales and business development
- New territory penetration
- Microsoft suites
- Pipeline management
- Communication and negotiation
- Objection handling and Problem-Solving
- Upselling and Cross Selling
- Full-cycle sales process
- CRM proficiency
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Certification
Online Marketing Foundations – LinkedIn Learning / Project Management Institute, Jul 2020
Communication in the 21st Century Workplace – University of California, Irvine, Jun 2020
Operations Management – University of California, Irvine, May 2020
Fundamentals of Digital Marketing – Google, Apr 2020
Timeline
Client Account Specialist/Team Lead
Rogers Communications Inc.
03.2023 - Current
Sales Specialist
Rogers Communications Inc.
11.2022 - 03.2023
Deputy Sales Manager
Sovereign Solutions Pte. Ltd.
01.2021 - 10.2021
Graduate Diploma - Global Business Management
SENECA COLLEGE
BBA - Marketing And Sales
ALLIANCE UNIVERSITY
Online Marketing Foundations – LinkedIn Learning / Project Management Institute, Jul 2020
Communication in the 21st Century Workplace – University of California, Irvine, Jun 2020
Operations Management – University of California, Irvine, May 2020
Fundamentals of Digital Marketing – Google, Apr 2020
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