Nishchal Ramakrishna
Toronto,Canada
Summary
Positive and analytical with knack for turning data into actionable insights. Comprehensive understanding of statistical analysis and data visualization tools such as SQL and Tableau. Dedicated to leveraging data-driven strategies to drive success and innovation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Analyst
Veracity IT Solutions
05.2024 - Current
- Company Overview: Veracity IT Solutions is a data-driven organization focused on delivering actionable insights through advanced data analytics and reporting
- Monitored and maintained the accuracy and integrity of large datasets to ensure high-quality data availability for analysis and reporting
- Diagnosed and resolved data discrepancies, ensuring smooth data pipeline operations and minimizing disruptions to stakeholders
- Developed SQL queries to extract, analyze, and validate data, supporting business intelligence and reporting needs
- Assisted in troubleshooting technical issues related to data inconsistencies and provided timely resolutions within SLAs
- Collaborated with cross-functional teams to identify and implement process improvements, enhancing data quality and efficiency
- Ensured proper documentation of data management processes, enabling streamlined knowledge transfer and compliance with best practices
- Used monitoring tools to track data processing pipelines, proactively addressing potential failures before impacting end-users
- Contributed to incident management by analyzing root causes of recurring data issues and recommending preventive measures
- Assisted in preparing reports and dashboards to track key performance metrics, ensuring data-driven decision-making
- Worked in an agile environment, communicating effectively with teams across different time zones to coordinate troubleshooting efforts and solutions
- Veracity IT Solutions is a data-driven organization focused on delivering actionable insights through advanced data analytics and reporting
Data Analyst
NK GPS Trackers
11.2021 - 01.2022
- Company Overview: NK GPS Trackers is a technology company specializing in real-time GPS tracking solutions for clients across various industries
- Designed and developed dynamic reporting tools with MySQL and MS SQL Server, automating the extraction, transformation, and loading (ETL) processes for more efficient data handling
- Analyzed large datasets using SQL, Python, and Excel to identify key trends, patterns, and opportunities, contributing to data-driven decision-making
- Integrated real-time GPS tracking data, automating client reporting processes and reducing report generation time by 40%
- Conducted customer feedback analysis using SQL and Python, identifying key areas for platform enhancement, which improved user experience and satisfaction
- Utilized Python for data manipulation and cleaning, optimizing workflows, and ensuring efficient reporting with minimal errors
- Developed interactive dashboards and visualizations in Power BI to present insights to stakeholders, enhancing decision-making and transparency
- Collaborated with cross-functional teams to ensure platform reliability, leading to a 15% improvement in system uptime and data accuracy
- NK GPS Trackers is a technology company specializing in real-time GPS tracking solutions for clients across various industries
Marketing Response Centre Representative
Amazon Web Services
05.2021 - 10.2021
- Company Overview: Amazon Web Services (AWS) is a leading cloud services provider, offering scalable and reliable cloud computing solutions to businesses worldwide
- Engaged with customers via phone, email, and live chat to understand their cloud technology needs and enhance AWS leads database
- Educated customers at various stages of their cloud journey, moving them from initial awareness to active interest in AWS services
- Nurtured leads with tailored messaging, sharing relevant AWS use cases to drive consideration and higher conversion rates
- Collaborated with Marketing and Sales teams to align lead generation efforts with campaign goals
- Assisted in analyzing and refining outreach strategies to improve customer engagement and lead quality
- Contributed to a global cross-functional project aimed at enhancing operational efficiency and customer experience
- Amazon Web Services (AWS) is a leading cloud services provider, offering scalable and reliable cloud computing solutions to businesses worldwide
Education
Master of Science - Electrical And Computer Engineering
University of Windsor
Windsor, None04-2024
Skills
- Data visualization and presentations
- Data analysis
- Python programming
- Excel functions
- SQL
- Tableau
- Data warehousing
Certification
AWS certified cloud practitioner
CCNA R&S: Introduction to Networks
Timeline
Data Analyst
Veracity IT Solutions
05.2024 - Current
Data Analyst
NK GPS Trackers
11.2021 - 01.2022
Marketing Response Centre Representative
Amazon Web Services
05.2021 - 10.2021
Master of Science - Electrical And Computer Engineering
University of Windsor
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