Nishant Kumar

● Efficiently planning the delivery route to ensure timely delivery and optimal use of time and resources
● Safely driving the delivery vehicle to each destination on the route
● Delivering packages to customers' homes or designated delivery locations
● Interacting with customers in a professional and courteous manner, which may include obtaining signatures
for confirming deliveries
● Safely handling packages to prevent damage during transport and delivery
● Following traffic laws and safety regulations to ensure the safety of oneself and others on the road.

● Operated with safety and skill to avoid accidents and delays.

●Inspected load security and checked for damages
● Maximized load safety by balancing, securing, and weighing products
● Clearly communicated with dispatchers to give updated information on estimated times of arrival and the
latest road conditions
● Inspected truck for defects and safe operating condition before, during and after trips

● Providing all types of technical support and customer service
● Resolve customer complaints via phone, email
● Use telephones to reach out to customers and verify account information
● Greet customers warmly and ascertain the problem or reason for the call
● Cancel or upgrade accounts
● Assist with internet information
● Explaining Products and their benefits
● Assigning technician representatives from their local area
● Checking the eligibility of customers to change packages
● Tracked computer equipment, peripherals and network servers via master documentation in Excel.

● Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a
priority
● Responded quickly to emergency situations to assess and deflect issues
● Completed full building and grounds patrols to spot and investigate concerns
● Worked independently and collaboratively to resolve urgent issues to protect lives and property

● Analyzed and produced course-of-action reports and escalated issues outside the scope of expertise to
management
● Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots
and building interior and exterior
● Adhered to established procedures and posted orders to enforce company rules, policies and regulations to
the general public.