Summary
Education
Skills
Projects:
Timeline
Generic

Nishantkumar Patel

Ottawa,ON

Summary

Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Apart from these I like travelling, watching movies and playing cricket.

Education

DIPLOMA - Computer Systems Technician Networking

Algonquin College
Ottawa, ON
12-2024

Skills

  • Troubleshooting
  • Networking
  • Multitasking Abilities
  • Training & Development
  • Decision-making
  • Problem resolution
  • Collaboration
  • Teamwork and collaboration
  • Data entry

Projects:

 

  • Successfully configured and managed Windows Server with Active Directory and DNS, implementing centralized user and resource management, secure authentication protocols, and reliable domain name resolution for enhanced network efficiency and security.
  • Proficiently configured and managed a Linux server with DNS, LDAP, SAMBA, HTTP, and HTTPS services, ensuring seamless network functionality, secure authentication, and efficient file and web service management.
  • Configured and optimized networks with OSPF, BGP, VLAN Trunking, NAT, and ACL rules, including DHCP and NAT pools, ensuring efficient routing, secure access control, and dynamic IP allocation for seamless network operations

Diagnosed and resolved PC issues, including:

  • Problem: Loose CPU fan causing overheating.
    Solution: Secured the fan and applied new thermal paste for optimal cooling.
  • Problem: No video output via HDMI.
    Solution: Replaced the faulty graphics card and updated the drivers.
  • Problem: PC not powering on despite power supply connection.
    Solution: Tested and replaced the defective power supply unit.
  • Problem: Intermittent system shutdowns.
    Solution: Identified and replaced a failing RAM module to ensure stable performance.
  • Designed and Implemented a Private Cloud Infrastructure: Configured subnets, Jump Server, and isolated networks to meet client requirements for scalability and fault tolerance.
  • Deployed Critical IT Services: Successfully configured DNS, Split-Scope DHCP, SMB/NFS file servers, Active Directory, iSCSI targets, and virtual routers following industry best practices.
  • Utilized Advanced Tools for Management and Backup: Integrated Windows Admin Center for domain management, implemented Veeam Enterprise Backup for virtual machines and file shares, and isolated traffic for enhanced security.
  • Enabled Secure Remote Access: Set up SSH and RDP access for client machines, ensuring secure, reliable, and compliant remote connectivity.

Timeline

DIPLOMA - Computer Systems Technician Networking

Algonquin College
Nishantkumar Patel