Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nishant Thakkar

Toronto,ON

Summary

Accomplished IT professional with a successful background in diverse IT positions, currently thriving as a Senior Privileged Access Support at RBC. Proficient in configuring Privileged Access management systems across a range of technologies. Displays swift adaptability to emerging technologies and excels in translating expertise into comprehensive documentation and training resources. Acknowledged as a forward-thinking catalyst for change, blending strategic technology leadership with extensive technical proficiency in Corporate Banking.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior IAM System Support - PAM

Royal Bank of Canada
10.2021 - Current
  • Collaborate and work with the architect, engineers and vendor to enhance the existing system or to implement the new technologies as per business requirement
  • Hand on experience of integration of the PAM system with various IT systems and tools within the organization can entail automating workflows, including access provisioning and de-provisioning, to enhance efficiency and minimize manual workload
  • Contribute to PAM Security Strategy, including provisioning, password management and access policies, SSH key management, API key management, and reporting
  • Engaging with PAM vendors for assistance, updates, and improvements to the PAM system might require managing software upgrades, patches, and addressing technical issues in collaboration with vendor support teams
  • Expertise in configuring the CyberArk vault and other essential PAM components from the ground up.
  • This involves installing the software, configuring initial settings, and ensuring that the system is correctly integrated into the organization's IT infrastructure
  • Working closely with IT, cybersecurity, and other relevant teams to ensure the PAM system aligns with overall security strategies and business goals
  • Responsible for configuring and maintaining security settings within the PAM solution to enforce security policies, control access to privileged resources, and ensure compliance with regulatory requirements
  • Proactively identified potential security vulnerabilities in systems infrastructure and implemented corrective actions to prevent unauthorized access or data loss.
  • Maintaining comprehensive documentation of all installation and maintenance activities, configurations, and processes to support continuity and knowledge sharing within the team

Business Analyst - IAM AREA

Royal Bank of Canada
05.2021 - 09.2021
  • Perform requirements stakeholder analysis to identify impacted or influencing individuals or groups and their requirements responsibilities
  • Facilitate collaborative sessions with requester/ stake holder and developer to drive requirements discovery, analysis, and review
  • Lead 1:1 elicitation sessions and apply various techniques to get a more in-depth understanding of problem-domain and prepare requirements drafts
  • Partner with 3rd party vendors to ensure that the vendor requirements documentation is clear and concise
  • Prepare requirements for review applying various communication techniques and lead requirements walkthrough and sign off sessions
  • Support QA in development of the Functional System test cases and validate that test cases have full coverage of the critical requirements
  • Support UAT and PIV activities such as planning, defect triage, and root-cause analysis for requirements-related issues

Sr. Technical Security Analyst - IAM ARP

Royal Bank of Canada
11.2019 - 05.2021
  • Responsible to provision and de-provision users, which includes the creation of user IDs, management of identity groups, granting access to various systems, and the deletion of IDs, removal or change of access when no longer needed
  • Service account creation, security groups/distribution list, AD profile updates, file share access
  • Provide technical support to end-users and all levels of employees, ensuring adherence to information security policies, procedures, and standards
  • Update, maintain, and document process and procedure

Identity and Access Management Specialist

Brookfield Asset Management
05.2019 - 10.2019
  • Responsible to process request from hiring manager (or their delegate) with initial provisioning information for new hire or modification to existing users
  • Monitor off boarding service request and ensure the execution is proceeding
  • Assign appropriate roles and permissions to the user account to grant the necessary access rights
  • This includes ensuring least privilege access, meaning users receive the minimum access necessary to perform their job functions
  • Provide relevant, timely updates to the requester on the status of provisioning a new user with access rights, applications and equipment on behalf of TSG groups (e.g., Procurement, IT Operations, IT Applications, Desk side)

Education

Computer System Technician - Network Systems

Mohawk College
Hamilton, ON
05.2015

Bachelors - Electronics and Communication

Gujarat University
India
06.2012

Skills

  • Active Directory
  • Entra ID
  • CyberArk
  • ServiceNow
  • ITIL
  • SQL
  • DNS
  • DHCP
  • Monitoring Tool
  • Incident Management
  • Problem Management
  • Change Management
  • Expert troubleshooting
  • Training and mentoring
  • Backup and recovery
  • System Administration

Accomplishments

  • Collaborated with various teams to develop and implement the PAM emergency solution for the Capital Market line of business.
  • Successfully resolved high-priority security incidents and technical issues related to CyberArk implementations, ensuring minimal downtime and maintaining high levels of system availability.
  • Conducted regular security audits and contributed to compliance efforts by ensuring CyberArk systems adhered to industry standards and best practices.

Certification

  • CyberArk Defender
  • Microsoft Azure Fundamentals
  • ITIL Foundation V4
  • Lean Six Sigma - Yellow Belt

Timeline

Senior IAM System Support - PAM

Royal Bank of Canada
10.2021 - Current

Business Analyst - IAM AREA

Royal Bank of Canada
05.2021 - 09.2021

Sr. Technical Security Analyst - IAM ARP

Royal Bank of Canada
11.2019 - 05.2021

Identity and Access Management Specialist

Brookfield Asset Management
05.2019 - 10.2019

Computer System Technician - Network Systems

Mohawk College

Bachelors - Electronics and Communication

Gujarat University

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