Nishant Shah
Calgary,AB
Summary
Results-driven Business Development and Administrative professional with a strong track record in sales growth, customer service enhancement, and operational efficiency. Skilled in leading teams, optimizing processes, and executing strategies that surpass business objectives.
Overview
3
3
years of professional experience
Work History
Store Coordinator
TJX Companies
Calgary, Alberta
02.2023 - Current
- Onboarded and trained a 9-member team, optimizing workflows to enhance operational efficiency and performance.
- Streamlined inventory processes, ensuring precise resource allocation, akin to financial asset management.
- Identified key sales opportunities through data analysis, driving profitability and aligning results with financial objectives.
Supervisor
Delta Hotels by Marriott
Kamloops, BC
08.2021 - 02.2023
- Led a team of 40 members, utilizing leadership skills to streamline processes and maximize team efficiency.
- Developed and managed comprehensive work schedules, ensuring optimal staffing levels and timely project completion.
- Monitored employee performance and time management, driving productivity and consistently achieving organizational objectives.
Front Desk Agent
Sandman Signature Hotel
Kamloops, BC
05.2022 - 09.2022
- Reviewed and analyzed customer service agreements to ensure accuracy in terms, conditions, and pricing.
- Handled approximately 50 client calls daily, efficiently resolving issues, finalizing transactions, and enhancing customer satisfaction.
- Applied strong negotiation and persuasion skills to successfully close high-value deals helping grow the business by 30%.
Education
Post Baccalaureate Diploma - International Business Management
Thompson Rivers University
Kamloops12.2022
Bachelor of Commerce - Banking and Insurance
Lala Lajpatrai College of Commerce and Economics
Mumbai05.2018
Skills
- Financial Acumen
- Interpersonal Communication
- Adaptability
- Executive Collaboration
- Presentation Skills
- Multitasking
- Efficiency
- Process Optimization
- Salesforce Expertise
Timeline
Store Coordinator
TJX Companies
02.2023 - Current
Front Desk Agent
Sandman Signature Hotel
05.2022 - 09.2022
Supervisor
Delta Hotels by Marriott
08.2021 - 02.2023
Post Baccalaureate Diploma - International Business Management
Thompson Rivers University
Bachelor of Commerce - Banking and Insurance
Lala Lajpatrai College of Commerce and Economics
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