Successful store associate highly effective at building reports with new team members and helping each get acclimated to the environment, customer needs and store operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stock/Unloader
Walmart
09.2022 - 05.2024
Efficiently managed inventory and stocking duties, ensuring accurate product placement and availability on shelves, resulting in a 10% improvement in customer satisfaction
Operated pallet jacks and forklifts to unload deliveries, maintaining a perfect safety record and contributing to a 15% increase in unloading efficiency
Demonstrated strong problem-solving skills by addressing and resolving discrepancies in shipment deliveries, ensuring inventory accuracy
Provided exceptional customer service by helping shoppers locate products and advising on product details, contributing to the store’s positive customer service scores.
Education
Diploma - Software Development
Southern Alberta Institute of Technology (SAIT)
Calgary, AB
Skills
HTML and CSS proficiency
Java and Python expertise
Web application development
PowerShell
Linux File Systems
Command-Line Interface
Linux
Cybersecurity
Wireless Security
Cryptography
Network Security
Data Management
Knowledge of Reactjs and Nextjs
Website building experience using Tailwindcss, TypeScript and JavaScript
I completed the Google IT Support Professional Certificate through Coursera, which covers troubleshooting, customer service, networking, operating systems, system administration, and security. Through hands-on labs and assessments, I gained practical experience in diagnosing and solving IT problems, managing networks, and ensuring system security, enhancing my technical expertise for real-world IT support challenges.