Nishant Gumber
Cambridge,ON
Summary
Highly motivated Sales and Customer Service Associate with a strong passion for delivering exceptional service and building meaningful client relationships. Skilled in active listening, effective communication, and problem-solving, with a proven ability to understand customer needs and provide tailored solutions. Adept at managing both sales and service responsibilities, balancing customer satisfaction with achieving business goals. Demonstrates a proactive approach in offering product recommendations, handling inquiries, and resolving issues to ensure a positive customer experience. Thrives in fast-paced environments and consistently contributes to team success by exceeding targets and enhancing customer loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Ultimate Security Services
07.2024 - Current
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Ensure all safety measures are in place to protect the establishment and patrons
- Maintain a safe environment by performing routine security checks
- Report any criminal acts to local law enforcement
Lab Assistant
Contract Pharmaceutical Limited
01.2024 - 07.2024
- Accuracy and close attention to detail
- Maintaining logbooks and ensuring meters for effective calibration
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
Crew Member
MacDonalds
04.2023 - 02.2024
- Managing delivery and mobile orders
- Assembling orders and packaging take-out and delivery
- Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself
- Worked well with teammates and accepted coaching from management team.
Forklift Operator - Unloader
Day & Ross
04.2023 - 10.2023
- Utilize scanning technology to ensure correct products are picked, and inventory is kept updated
- Communicate to stockiest, staff, and clients regarding their orders
- Inspect machinery to determine repair requirements
- Streamlined order processing by accurately updating inventory management software.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Education
Human Resource And Business Management - Human Resource Management
Algoma University
Toronto, ON04.2024
Commerce And Business Administration
Shree Atam Vallabh Jain College
01.2022
High School Diploma - Accounting, Business, Economics
BCM senior secondary school
01.2019
Skills
- Verbal and written communication
- Risk Management
- Analytical and Critical Thinking
- Excellent Communication
- Workflow and Procedure
- Strategic Planner
Certification
- Ontario Security Guard License
- First aid and CPR B&C
Timeline
Security Guard
Ultimate Security Services
07.2024 - Current
Lab Assistant
Contract Pharmaceutical Limited
01.2024 - 07.2024
Crew Member
MacDonalds
04.2023 - 02.2024
Forklift Operator - Unloader
Day & Ross
04.2023 - 10.2023
High School Diploma - Accounting, Business, Economics
BCM senior secondary school
- Ontario Security Guard License
- First aid and CPR B&C
Human Resource And Business Management - Human Resource Management
Algoma University
Commerce And Business Administration
Shree Atam Vallabh Jain College
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