Nishant
Medicine Hat,AB
Summary
Motivated and customer- focused retail professional with 5+ years of experience in fast- paced environments. Adept of providing exceptional customer service, managing inventory, and driving sales. Strong communicator with excellent problem- solving skills and a passion for creating positive shopping experience. Skilled in point-of-sale system, visual merchandising, and team collaboration. Dedicated to maintaining store standards and exceeding customer expectations.
Overview
10
10
years of professional experience
Work History
Sales Manager
Parcos
01.2019 - 09.2024
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Facilitated one-on-one meetings with sales staff to identify selling challenges.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased customer loyalty and repeat business through effective account management.
- Suggested improvements for existing workflows to achieve more accurate and efficient results with high-quality service.
Hotel Owner
Sushma Hotels
02.2015 - 11.2018
- Oversaw financial management of the hotel, including budget planning, expense tracking, and revenue analysis.
- Increased hotel occupancy rates by implementing targeted marketing strategies and collaborating with local businesses.
- Established a strong reputation for exceptional customer service, leading to repeat bookings and referrals.
- Updated technology infrastructure to enhance connectivity for guests while maintaining data security best practices.
Education
Bachelor in Technology - Computer And Information Sciences
Kurukshetra University
Shivalik Group Of Colleges 03-2014
Skills
- Relationship building
- Sales team training
- Staff management
- Positive and upbeat
- Verbal and written communication
- Sales processes
- Order management
- Bilingual in English, Hindi and Punjabi
- Customer engagement
Languages
English
Full Professional
Timeline
Sales Manager
Parcos
01.2019 - 09.2024
Hotel Owner
Sushma Hotels
02.2015 - 11.2018
Bachelor in Technology - Computer And Information Sciences
Kurukshetra University
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