Nishad K Muhammed

• Direct coordination with forwarders & transporters for booking, carrier releases, loading plans, delivery plans, and empty container returns
• Work closely with internal departments to dispatch purchase orders on time and update the system promptly
• Negotiating freight rates with transportation providers, freight savings, and service improvement – FTL/LTL/AIR/FCL/LCL
• Manage the movement of Imported Ocean containers FCL loads to warehouses and arrange distribution across Canada & USA
• Communication with suppliers by phone and email regarding purchase orders, readiness, delivery instructions, delays, and shipping status
• Prepare shipping documents and liaise with customs brokers & suppliers.
• Record management of all shipment & logistics-related documents for post-audit
• Validate that proper loading & packing process has been followed to avoid damage and upload all records to apply for future damage claims
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Monitored inbound and outbound freight operations to establish timely delivery of packages.
• Schedule local deliveries with the company’s truck within the city limit.
• Maintain and periodically update the system with the inventory.
• Check incoming shipments for part quality and discrepancies.
• Track and report daily time spent in work activities accurately.
• Report damaged and incomplete stock.
• Process outgoing shipments in accordance with procedures and instructions
• Assist in physical inventory cycle counting
• Supervise all activities of the warehouse team responsible for efficient loading/unloading of trailers.
• Tracked orders and notify customers of status or potential delays.

• FIFA World Cup 2022, Qatar Local distribution.
• Assisted material planning, inventory control, shipping and receiving.
• Handled all modes of transport, Air, Ocean & road, both domestic & International
• Assist in implementing new project plans and workflow and developing Standard Operating Procedures.
• Onboard new vendors and set up new origin agents.
• Monitored clients' satisfaction with products and services
• OOG & Breakbulk shipments operation from Origin till delivery
• Prepare & Verify shipping documents & HS codes with customer brokers.
• Regular contact with Carriers / Terminal authorities to avoid detentions
• Weekly meeting with the client to discuss Operational issues and forecast volume
• Quarterly reporting to management – Cost, Revenue & Volume
• Evaluate performance standards for carrier & transport service providers to ensure targets are achieved and find ways to reduce costs.
• Negotiated transportation and logistics contracts to reduce shipping costs.
• Selected, trained and developed logistics personnel to achieve high-performing teams.
• Analyzed the financial impact of proposed logistics changes, such as routing, shipping modes or carriers
• Managed logistics budgets and forecasting to achieve cost-effective operations.
• Cross-docking arrangement, categorized cargo received and redirected shipments in response to customer requests.
• Decisions across the project workstreams
• Resolved shipping discrepancies by coordinating customer and courier communications.
• FCL Buyer Consolidation from the UK, Canada, USA and Europe
• Focal Point and developing product

- LCL consolidation box from Europe to Qatar

- LTL/FTL from ME to Qatar

• Increased revenue by 75%, working closely with Marketing to develop the project
• Handled various Dangerous / Hazardous chemical materials
• Audit the vendor’s invoice to process the payments.
• Logistics optimization, preparing cost sheet and Analysis.
• Evaluated team performance and provided feedback on areas requiring improvement.
• Resolved conflicts between team members and addressed complaints or grievances.
• Scheduled shifts and shift changes to accommodate workload and customer needs.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
• Handled Armed forces and defence cargo shipments.

• Import customer coordination for South India
• Export and Import documentation for south locations
• ICD rail movement support
• Cargo or Equipment release order
• Follow up on long-standing containers and payments.
• Meeting customs officials for manifested-related issues
• Onboard confirmation to customers
• CFS nomination and manifest assistance for customers with the back office
• E-Commerce training for regular customers.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

• Examined cargo and freight shipments to check goods' condition.
• Built working relationships with clients to foster loyalty and encourage repeat business.
• Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
• Observed and tracked consignments to verify timely deliveries and accurate invoicing.
• Import sales Sea & Air freight– Asia Pacific, Europe, Middle East.
• Follow up Pre-alert and verify HS codes & documents.
• Deep selling and customer retention Handling customer complaints and needs.
• Ensure Customer retention by implementing effective strategies.
• In-Plant Logistics Co-ordination for the automotive client
• Updating SAP - - advance shipment notice (stock availability), Stock release.
• Inbound delivery and goods receipt
• Planning cost-effective freight as per the consignment requirement.
• Proactively contact customers with day-to-day shipment information.
• BL Preparation and Issuing to the customer against payment.