Summary
Overview
Work History
Education
Skills
Language
References
Timeline
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Nisha Varghade

Toronto,Canada

Summary

Dynamic sales lead with a proven track record at The Swatch Group Ltd., recognized for exceeding sales goals and enhancing guest experiences. Skilled in product education and team collaboration, I excel in conflict resolution and cash handling, fostering a positive environment that drives repeat business and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales lead: Keyholder

The Swatch Group Ltd.
08.2024 - Current
  • Providing a unique and special experience to all clients.
  • Top performer at Swatch Group in November, the highest individual contribution to the monthly store target.
  • Delivered personalized guest experiences by understanding customer needs, and providing tailored product education.
  • Supported store leadership with keyholder responsibilities, including opening/closing, cash handling, and daily operations.
  • Trained and mentored new associates, fostering a collaborative and inclusive team culture.
  • Managed product restocking, visual presentation, and in-store technology to ensure seamless guest interactions.
  • Recognized for consistently exceeding sales goals, and building repeat guest relationships.

Supervisor And Frontline

Popeyes Louisiana Kitchen
01.2024 - 07.2024
  • Recipient of the Employee of the Month award for two consecutive months.
  • Interact with an average of 80 to 90 consumers per day.
  • Oversaw daily operations, coordinated team schedules, and ensured adherence to company policies.
  • Supported a high-volume guest environment by resolving issues quickly and professionally to maintain satisfaction.
  • Mentored team members, encouraging accountability, teamwork, and an engaging work environment.
  • Assisted with training on guest service standards, upselling strategies, and safety compliance.

Peer Tutor

Seneca Polytechnic College
Toronto, Ontario
10.2023 - 12.2023
  • Supported students in finance and marketing courses through one-on-one tutoring.
  • Simplified complex concepts into clear, actionable lessons tailored to students' needs.
  • Developed strong communication and listening skills, ensuring a positive and inclusive learning environment.
  • Developed engaging study materials to reinforce key marketing principles.

Cashier

Popeyes Louisiana Kitchen
06.2022 - 12.2023
  • Processed customer transactions using point-of-sale systems.
  • Maintained cleanliness and organization of the dining area.
  • Assisted customers with menu selections and special requests.
  • Handled cash, credit, and gift card payments efficiently.
  • Collaborated with team members to ensure timely service.

Education

Marketing Management -

Seneca College of Applied Arts And Technology
Toronto, ON
12.2023

Financial Planning, with Honors -

Seneca College of Applied Arts And Technology
Toronto, ON
12.2022

Bachelor in Business Commerce - Finance & accounts major and marketing minor

Pandit Deendayal Petroleum University
05.2020

Skills

  • Guest Experience & Engagement
  • Product Knowledge & Education
  • Sales Support & Cash Handling
  • Team Collaboration & Leadership
  • Inventory Management & Merchandising
  • Conflict Resolution & Problem Solving
  • CRM & POS Systems Microsoft Excel

Language

5,5,3,4

References

References available upon request.

Timeline

Sales lead: Keyholder

The Swatch Group Ltd.
08.2024 - Current

Supervisor And Frontline

Popeyes Louisiana Kitchen
01.2024 - 07.2024

Peer Tutor

Seneca Polytechnic College
10.2023 - 12.2023

Cashier

Popeyes Louisiana Kitchen
06.2022 - 12.2023

Marketing Management -

Seneca College of Applied Arts And Technology

Financial Planning, with Honors -

Seneca College of Applied Arts And Technology

Bachelor in Business Commerce - Finance & accounts major and marketing minor

Pandit Deendayal Petroleum University

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Nisha Varghade