Nisha Varghade
Toronto,Canada
Summary
Dynamic sales lead with a proven track record at The Swatch Group Ltd., recognized for exceeding sales goals and enhancing guest experiences. Skilled in product education and team collaboration, I excel in conflict resolution and cash handling, fostering a positive environment that drives repeat business and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales lead: Keyholder
The Swatch Group Ltd.
08.2024 - Current
- Providing a unique and special experience to all clients.
- Top performer at Swatch Group in November, the highest individual contribution to the monthly store target.
- Delivered personalized guest experiences by understanding customer needs, and providing tailored product education.
- Supported store leadership with keyholder responsibilities, including opening/closing, cash handling, and daily operations.
- Trained and mentored new associates, fostering a collaborative and inclusive team culture.
- Managed product restocking, visual presentation, and in-store technology to ensure seamless guest interactions.
- Recognized for consistently exceeding sales goals, and building repeat guest relationships.
Supervisor And Frontline
Popeyes Louisiana Kitchen
01.2024 - 07.2024
- Recipient of the Employee of the Month award for two consecutive months.
- Interact with an average of 80 to 90 consumers per day.
- Oversaw daily operations, coordinated team schedules, and ensured adherence to company policies.
- Supported a high-volume guest environment by resolving issues quickly and professionally to maintain satisfaction.
- Mentored team members, encouraging accountability, teamwork, and an engaging work environment.
- Assisted with training on guest service standards, upselling strategies, and safety compliance.
Peer Tutor
Seneca Polytechnic College
Toronto, Ontario
10.2023 - 12.2023
- Supported students in finance and marketing courses through one-on-one tutoring.
- Simplified complex concepts into clear, actionable lessons tailored to students' needs.
- Developed strong communication and listening skills, ensuring a positive and inclusive learning environment.
- Developed engaging study materials to reinforce key marketing principles.
Cashier
Popeyes Louisiana Kitchen
06.2022 - 12.2023
- Processed customer transactions using point-of-sale systems.
- Maintained cleanliness and organization of the dining area.
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and gift card payments efficiently.
- Collaborated with team members to ensure timely service.
Education
Marketing Management -
Seneca College of Applied Arts And Technology
Toronto, ON12.2023
Financial Planning, with Honors -
Seneca College of Applied Arts And Technology
Toronto, ON12.2022
Bachelor in Business Commerce - Finance & accounts major and marketing minor
Pandit Deendayal Petroleum University
05.2020
Skills
- Guest Experience & Engagement
- Product Knowledge & Education
- Sales Support & Cash Handling
- Team Collaboration & Leadership
- Inventory Management & Merchandising
- Conflict Resolution & Problem Solving
- CRM & POS Systems Microsoft Excel
Language
5,5,3,4
References
References available upon request.
Timeline
Sales lead: Keyholder
The Swatch Group Ltd.
08.2024 - Current
Supervisor And Frontline
Popeyes Louisiana Kitchen
01.2024 - 07.2024
Peer Tutor
Seneca Polytechnic College
10.2023 - 12.2023
Cashier
Popeyes Louisiana Kitchen
06.2022 - 12.2023
Marketing Management -
Seneca College of Applied Arts And Technology
Financial Planning, with Honors -
Seneca College of Applied Arts And Technology
Bachelor in Business Commerce - Finance & accounts major and marketing minor
Pandit Deendayal Petroleum University
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